InstaCuppa French Press Travel Mug, 400 ml
Double-wall vacuum · hot 3 h, cold 6 h (lid closed) · spill-proof flip-top
InstaCuppa French Press Travel Mug 400 ml - Portable Coffee Maker and Vacuum Insulated Coffee Mug for Travel and Office, 304 Steel Mesh Filter, Spill-Proof Flip-Top Lid
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How our guarantee works
- Use it at home for 10 days. Not happy for any reason? Free pickup and a full refund.
- After the 10-day trial, the 1-year warranty takes over: manufacturing defects are replaced free.
- Arrived damaged? Tell us within 48 hours. Free replacement, no return shipping.
InstaCuppa French Press Travel Mug 400 ml - Portable Coffee Maker and Vacuum Insulated Coffee Mug for Travel and Office, 304 Steel Mesh Filter, Spill-Proof Flip-Top Lid
1-year warranty · 10-day free trial
InstaCuppa Travel French Press Mug, 400 ml: Brew Real Coffee Anywhere
A portable coffee maker and vacuum insulated travel coffee mug in one: hot 3 hours, cold 6 hours (lid closed)
The InstaCuppa travel French press mug is a 400 ml portable coffee maker and a double-wall vacuum insulated travel coffee mug in one. Add coarse coffee, pour hot water, wait 4 minutes and press. Then flip the lid and sip from the same mug.
Skip the office sachet. Any kettle is now your coffee machine, so you get real black coffee at your desk, on the road or on a trek. It comes in Black and Navy Blue.
Which colour will you brew with?
Same press, same 400 ml, same lid. Only the colour changes.
Add Black to cartAdd Navy Blue to cart1-year warranty · 10-day free trial
Why choose a French press travel mug?
Because it brews your coffee and carries it, so you never settle for instant again. One insulated coffee mug does the job of a French press and a thermos.
- Real coffee, no machine: a coffee maker for the office, a hotel room or a trek. All you need is hot water.
- Brew in 4 minutes: add coarse coffee, pour hot water, wait 4 minutes, press.
- Hot 3 hours, cold 6 hours (lid closed): double-wall vacuum insulated 304 stainless steel.
- Sip from the same mug: the spill-proof flip-top sipper lid is also the press lid.
- Made to travel: 18 cm tall with the lid, a 6.8 cm base that fits car cup holders, and 320 g with the lid.
- Safe materials: 18/8 (304) stainless steel mesh and rod, a food-grade silicone grip and a BPA-free PP lid.
How do you use a French press travel mug?
Add coarse coffee, pour water just off the boil, wait 4 minutes and press the plunger down slowly. Then flip the lid open and sip.
- Add about 24 g of coarse coffee (3 heaped tablespoons).
- Pour water just off the boil up to 400 ml and put the lid on.
- Wait 4 minutes.
- Press the plunger down slowly, then flip the lid and sip.
How much coffee should you use?
Use about 24 g of coarse coffee for a full 400 ml mug. For a smaller cup, keep the same ratio: about 6 g of coffee for every 100 ml of water.
| Water | Coarse coffee | Steep |
|---|---|---|
| 400 ml (full mug) | About 24 g (3 heaped tablespoons) | 4 minutes |
Tips for a better cup
- Warm the mug with a splash of hot water first, then pour it away.
- Use water just off the boil: wait 30 seconds after the kettle clicks off.
- Press slowly, steady and even.
- Sip within the hour. It tastes freshest then.
Spill-proof, not leak-proof: how should you carry it?
Carry it upright. The flip-top sipper lid is spill-proof, so you can sip on the move, in an auto, on the metro or walking. It is not leak-proof, so don't pack it flat or on its side in your bag.
How long does it keep coffee hot?
Hot for 3 hours and cold for 6 hours with the lid closed. Two stainless steel walls with a vacuum between them slow the heat loss, so this travel coffee mug is your French press and thermos in one.
How do you keep grounds out of your cup?
Use coarse coffee, about the size of sea salt. The steel mesh filter pushes the grounds to the bottom and your coffee stays on top. Fine powder can slip through any French press mesh, so a little fine sediment at the bottom is normal.
Grinding your own beans? The InstaCuppa Portable Electric Burr Coffee Grinder V4 has coarse settings for a French press.
Travel press or a full-size French press?
Pick the travel press if you want coffee for one, made wherever you are. Pick the 1000 ml steel press if you brew for the whole table at home.
| InstaCuppa Travel French Press Mug | InstaCuppa Stainless Steel French Press | |
|---|---|---|
| Capacity | 400 ml, coffee for one | 1000 ml, about 4 mugs |
| Body | Double-wall vacuum insulated 304 steel | Double-wall 304 steel |
| Keeps coffee hot | 3 hours (lid closed) | Up to 2 hours (lid closed) |
| Drink from it | Yes, through the flip-top sipper lid | No, pour into a mug |
| Made for | The office, travel and treks | Home and guests |
Brewing for the family? See the InstaCuppa Stainless Steel French Press 1000 ml.
What's in the box?
1 x InstaCuppa French Press Travel Mug 400 ml in the colour you choose: the vacuum insulated mug and the flip-top sipper lid, with the plunger rod and stainless steel mesh filter attached to the lid. It comes apart into these parts for rinsing:
- Plunger knob on an 18/8 steel rod
- Flip-top sipper lid (BPA-free PP)
- 18/8 steel mesh filter
- Double-wall vacuum insulated mug with a food-grade silicone grip
What are the specifications?
The InstaCuppa travel French press mug holds 400 ml, is made of double-wall vacuum insulated 304 stainless steel, stands 18 cm tall with the lid on a 6.8 cm base and weighs 320 g with the lid. The same details are in the Specs tab.
| Feature | Detail |
|---|---|
| Capacity | 400 ml (one mug of black coffee) |
| Body | Double-wall vacuum insulated 304 (18/8) stainless steel |
| Keeps drinks | Hot 3 hours · cold 6 hours (lid closed) |
| Lid | Spill-proof flip-top sipper lid, BPA-free PP. Not leak-proof: carry it upright |
| Filter | 18/8 (304) stainless steel mesh filter on a steel rod |
| Grip | Anti-slip food-grade silicone |
| Height | 18 cm with lid |
| Base | 6.8 cm, fits car cup holders |
| Weight | 320 g with lid |
| Colours | Black, Navy Blue |
| Care | Rinse after each use; wash by hand with mild soap. Do not microwave or deep freeze |
| In the box | The vacuum insulated mug and the flip-top sipper lid, with the plunger rod and stainless steel mesh filter attached to the lid |
| Warranty | 1-year warranty + 10-day free trial |
| Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
How do you clean it?
Rinse it right after you finish your coffee: unscrew the lid, tip out the grounds and rinse the filter.
- Empty the used grounds into the bin, not down the sink.
- Rinse the mug, the lid and the mesh filter under the tap.
- Wash by hand with a little mild soap now and then.
- Dry it before you put the lid back on.
- Do not microwave or deep freeze it.
Why buy from InstaCuppa?
InstaCuppa has served Indian homes since 2016, and more than 5 lakh homes use our kitchen and coffee tools. This travel French press mug comes with a 1-year warranty and a 10-day free trial. Have a question before you buy? Open the FAQs tab on this page.
Build your coffee kit
- InstaCuppa Portable Electric Burr Coffee Grinder V4: grind fresh, coarse coffee for your press
- InstaCuppa Coffee Canister 500 g: keep your coffee fresh between brews
Videos
InstaCuppa Travel French Press Mug
Guides & Articles
Learn more from our expert guides:
📚 Helpful Guides
Product specifications and technical details for this InstaCuppa product.
| Capacity | 400 ml (one mug of black coffee) |
| Body | Double-wall vacuum insulated 304 (18/8) stainless steel |
| Keeps drinks | Hot 3 hours · cold 6 hours (lid closed) |
| Lid | Spill-proof flip-top sipper lid, BPA-free PP. Not leak-proof: carry it upright |
| Filter | 18/8 (304) stainless steel mesh filter on a steel rod |
| Grip | Anti-slip food-grade silicone |
| Height | 18 cm with lid |
| Base | 6.8 cm, fits car cup holders |
| Weight | 320 g with lid |
| Colours | Black, Navy Blue |
| Care | Rinse after each use; wash by hand with mild soap. Do not microwave or deep freeze |
| In the box | The vacuum insulated mug and the flip-top sipper lid, with the plunger rod and stainless steel mesh filter attached to the lid |
| Warranty | 1-year warranty + 10-day free trial |
| Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
Here’s all you need to know
Add about 24 g of coarse coffee, pour in water just off the boil up to 400 ml and put the lid on. Wait 4 minutes, then press the plunger down slowly. Flip the lid open and sip from the same mug.
About 24 g of coarse coffee (3 heaped tablespoons) for a full 400 ml. For a smaller cup, keep the same ratio of about 6 g of coffee for every 100 ml of water.
Coarse, about the size of sea salt. Fine powder can slip through any French press mesh, so a little fine sediment at the bottom is normal. If you grind your own beans, use a coarse setting.
Hot for 3 hours and cold for 6 hours with the lid closed. Keep the lid closed between sips to hold the heat.
Yes. The body is double-wall vacuum insulated 304 stainless steel, so it works as your French press and thermos in one.
No. The flip-top sipper lid is spill-proof, so you can sip on the move without splashes. It is not leak-proof, so carry it upright and don't pack it flat or on its side in a bag.
Yes. The press lid is also a flip-top sipper lid. After you press, flip it open and sip.
Yes. All you need is hot water from a kettle and some coarse coffee. Brew it in the mug in 4 minutes and drink it at your desk.
Yes. The base is 6.8 cm wide, which fits car cup holders.
It holds 400 ml, stands 18 cm tall with the lid on a 6.8 cm base, and weighs 320 g with the lid.
The body, mesh filter and rod are 18/8 (304) stainless steel. The grip is food-grade silicone and the lid is BPA-free PP.
Rinse it right after use: unscrew the lid, tip the grounds into the bin and rinse the mesh filter and mug under the tap. Wash by hand with a little mild soap now and then.
Only the colour. Both are the same 400 ml double-wall vacuum insulated mug with the same press and flip-top lid.
One. It holds 400 ml, a generous mug of black coffee for one person.
A 1-year warranty and a 10-day free trial. You can reach InstaCuppa customer care on WhatsApp at 7330966937.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
China
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in China and imported & marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Product Details
1-year warranty · 10-day free trial
InstaCuppa Travel French Press Mug, 400 ml: Brew Real Coffee Anywhere
A portable coffee maker and vacuum insulated travel coffee mug in one: hot 3 hours, cold 6 hours (lid closed)
The InstaCuppa travel French press mug is a 400 ml portable coffee maker and a double-wall vacuum insulated travel coffee mug in one. Add coarse coffee, pour hot water, wait 4 minutes and press. Then flip the lid and sip from the same mug.
Skip the office sachet. Any kettle is now your coffee machine, so you get real black coffee at your desk, on the road or on a trek. It comes in Black and Navy Blue.
Which colour will you brew with?
Same press, same 400 ml, same lid. Only the colour changes.
Add Black to cartAdd Navy Blue to cart1-year warranty · 10-day free trial
Why choose a French press travel mug?
Because it brews your coffee and carries it, so you never settle for instant again. One insulated coffee mug does the job of a French press and a thermos.
- Real coffee, no machine: a coffee maker for the office, a hotel room or a trek. All you need is hot water.
- Brew in 4 minutes: add coarse coffee, pour hot water, wait 4 minutes, press.
- Hot 3 hours, cold 6 hours (lid closed): double-wall vacuum insulated 304 stainless steel.
- Sip from the same mug: the spill-proof flip-top sipper lid is also the press lid.
- Made to travel: 18 cm tall with the lid, a 6.8 cm base that fits car cup holders, and 320 g with the lid.
- Safe materials: 18/8 (304) stainless steel mesh and rod, a food-grade silicone grip and a BPA-free PP lid.
How do you use a French press travel mug?
Add coarse coffee, pour water just off the boil, wait 4 minutes and press the plunger down slowly. Then flip the lid open and sip.
- Add about 24 g of coarse coffee (3 heaped tablespoons).
- Pour water just off the boil up to 400 ml and put the lid on.
- Wait 4 minutes.
- Press the plunger down slowly, then flip the lid and sip.
How much coffee should you use?
Use about 24 g of coarse coffee for a full 400 ml mug. For a smaller cup, keep the same ratio: about 6 g of coffee for every 100 ml of water.
| Water | Coarse coffee | Steep |
|---|---|---|
| 400 ml (full mug) | About 24 g (3 heaped tablespoons) | 4 minutes |
Tips for a better cup
- Warm the mug with a splash of hot water first, then pour it away.
- Use water just off the boil: wait 30 seconds after the kettle clicks off.
- Press slowly, steady and even.
- Sip within the hour. It tastes freshest then.
Spill-proof, not leak-proof: how should you carry it?
Carry it upright. The flip-top sipper lid is spill-proof, so you can sip on the move, in an auto, on the metro or walking. It is not leak-proof, so don't pack it flat or on its side in your bag.
How long does it keep coffee hot?
Hot for 3 hours and cold for 6 hours with the lid closed. Two stainless steel walls with a vacuum between them slow the heat loss, so this travel coffee mug is your French press and thermos in one.
How do you keep grounds out of your cup?
Use coarse coffee, about the size of sea salt. The steel mesh filter pushes the grounds to the bottom and your coffee stays on top. Fine powder can slip through any French press mesh, so a little fine sediment at the bottom is normal.
Grinding your own beans? The InstaCuppa Portable Electric Burr Coffee Grinder V4 has coarse settings for a French press.
Travel press or a full-size French press?
Pick the travel press if you want coffee for one, made wherever you are. Pick the 1000 ml steel press if you brew for the whole table at home.
| InstaCuppa Travel French Press Mug | InstaCuppa Stainless Steel French Press | |
|---|---|---|
| Capacity | 400 ml, coffee for one | 1000 ml, about 4 mugs |
| Body | Double-wall vacuum insulated 304 steel | Double-wall 304 steel |
| Keeps coffee hot | 3 hours (lid closed) | Up to 2 hours (lid closed) |
| Drink from it | Yes, through the flip-top sipper lid | No, pour into a mug |
| Made for | The office, travel and treks | Home and guests |
Brewing for the family? See the InstaCuppa Stainless Steel French Press 1000 ml.
What's in the box?
1 x InstaCuppa French Press Travel Mug 400 ml in the colour you choose: the vacuum insulated mug and the flip-top sipper lid, with the plunger rod and stainless steel mesh filter attached to the lid. It comes apart into these parts for rinsing:
- Plunger knob on an 18/8 steel rod
- Flip-top sipper lid (BPA-free PP)
- 18/8 steel mesh filter
- Double-wall vacuum insulated mug with a food-grade silicone grip
What are the specifications?
The InstaCuppa travel French press mug holds 400 ml, is made of double-wall vacuum insulated 304 stainless steel, stands 18 cm tall with the lid on a 6.8 cm base and weighs 320 g with the lid. The same details are in the Specs tab.
| Feature | Detail |
|---|---|
| Capacity | 400 ml (one mug of black coffee) |
| Body | Double-wall vacuum insulated 304 (18/8) stainless steel |
| Keeps drinks | Hot 3 hours · cold 6 hours (lid closed) |
| Lid | Spill-proof flip-top sipper lid, BPA-free PP. Not leak-proof: carry it upright |
| Filter | 18/8 (304) stainless steel mesh filter on a steel rod |
| Grip | Anti-slip food-grade silicone |
| Height | 18 cm with lid |
| Base | 6.8 cm, fits car cup holders |
| Weight | 320 g with lid |
| Colours | Black, Navy Blue |
| Care | Rinse after each use; wash by hand with mild soap. Do not microwave or deep freeze |
| In the box | The vacuum insulated mug and the flip-top sipper lid, with the plunger rod and stainless steel mesh filter attached to the lid |
| Warranty | 1-year warranty + 10-day free trial |
| Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
How do you clean it?
Rinse it right after you finish your coffee: unscrew the lid, tip out the grounds and rinse the filter.
- Empty the used grounds into the bin, not down the sink.
- Rinse the mug, the lid and the mesh filter under the tap.
- Wash by hand with a little mild soap now and then.
- Dry it before you put the lid back on.
- Do not microwave or deep freeze it.
Why buy from InstaCuppa?
InstaCuppa has served Indian homes since 2016, and more than 5 lakh homes use our kitchen and coffee tools. This travel French press mug comes with a 1-year warranty and a 10-day free trial. Have a question before you buy? Open the FAQs tab on this page.
Build your coffee kit
- InstaCuppa Portable Electric Burr Coffee Grinder V4: grind fresh, coarse coffee for your press
- InstaCuppa Coffee Canister 500 g: keep your coffee fresh between brews
Videos & Guides
Videos
InstaCuppa Travel French Press Mug
Guides & Articles
Learn more from our expert guides:
📚 Helpful Guides
Specs
Product specifications and technical details for this InstaCuppa product.
| Capacity | 400 ml (one mug of black coffee) |
| Body | Double-wall vacuum insulated 304 (18/8) stainless steel |
| Keeps drinks | Hot 3 hours · cold 6 hours (lid closed) |
| Lid | Spill-proof flip-top sipper lid, BPA-free PP. Not leak-proof: carry it upright |
| Filter | 18/8 (304) stainless steel mesh filter on a steel rod |
| Grip | Anti-slip food-grade silicone |
| Height | 18 cm with lid |
| Base | 6.8 cm, fits car cup holders |
| Weight | 320 g with lid |
| Colours | Black, Navy Blue |
| Care | Rinse after each use; wash by hand with mild soap. Do not microwave or deep freeze |
| In the box | The vacuum insulated mug and the flip-top sipper lid, with the plunger rod and stainless steel mesh filter attached to the lid |
| Warranty | 1-year warranty + 10-day free trial |
| Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
FAQs
Here’s all you need to know
Add about 24 g of coarse coffee, pour in water just off the boil up to 400 ml and put the lid on. Wait 4 minutes, then press the plunger down slowly. Flip the lid open and sip from the same mug.
About 24 g of coarse coffee (3 heaped tablespoons) for a full 400 ml. For a smaller cup, keep the same ratio of about 6 g of coffee for every 100 ml of water.
Coarse, about the size of sea salt. Fine powder can slip through any French press mesh, so a little fine sediment at the bottom is normal. If you grind your own beans, use a coarse setting.
Hot for 3 hours and cold for 6 hours with the lid closed. Keep the lid closed between sips to hold the heat.
Yes. The body is double-wall vacuum insulated 304 stainless steel, so it works as your French press and thermos in one.
No. The flip-top sipper lid is spill-proof, so you can sip on the move without splashes. It is not leak-proof, so carry it upright and don't pack it flat or on its side in a bag.
Yes. The press lid is also a flip-top sipper lid. After you press, flip it open and sip.
Yes. All you need is hot water from a kettle and some coarse coffee. Brew it in the mug in 4 minutes and drink it at your desk.
Yes. The base is 6.8 cm wide, which fits car cup holders.
It holds 400 ml, stands 18 cm tall with the lid on a 6.8 cm base, and weighs 320 g with the lid.
The body, mesh filter and rod are 18/8 (304) stainless steel. The grip is food-grade silicone and the lid is BPA-free PP.
Rinse it right after use: unscrew the lid, tip the grounds into the bin and rinse the mesh filter and mug under the tap. Wash by hand with a little mild soap now and then.
Only the colour. Both are the same 400 ml double-wall vacuum insulated mug with the same press and flip-top lid.
One. It holds 400 ml, a generous mug of black coffee for one person.
A 1-year warranty and a 10-day free trial. You can reach InstaCuppa customer care on WhatsApp at 7330966937.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
China
Warranty
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in China and imported & marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
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