InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition)
Boils first, then holds your set temperature (40 to 90 °C) · boil timer · child lock on by default · 304 steel inner pot
InstaCuppa Electric Kettle Dispenser 5 Litre, Hot Water Dispenser & Thermo Pot with 40-90°C Temperature Control, Boil Timer, Child Lock
10-day free trial · Cash on Delivery · Free delivery
Couldn't load pickup availability
Use it for 10 days. Not happy for any reason? Free pickup and a full refund.
How our guarantee works
- Use it at home for 10 days. Not happy for any reason? Free pickup and a full refund.
- After the 10-day trial, the 1-year warranty takes over: manufacturing defects are replaced free.
- Arrived damaged? Tell us within 48 hours. Free replacement, no return shipping.
InstaCuppa Electric Kettle Dispenser 5 Litre, Hot Water Dispenser & Thermo Pot with 40-90°C Temperature Control, Boil Timer, Child Lock
1-year warranty · 10-day free trial
InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition)
The InstaCuppa electric kettle dispenser is a 5 litre hot water dispenser, thermo pot and electric water boiler that keeps water ready at the temperature you choose. It boils the water to 100 °C first, then holds it at 85 °C or your set temperature from 40 to 90 °C. Tap Unlock, then hold Dispenser or push your cup to get hot water. No lifting, no boiling again and again. 680 W, 230 V, 304 stainless steel inner pot.
Key benefits
- 5 litres, over 30 cups: enough hot water for the whole family, guests or an office team. A front window shows the water level.
- 11 temperature settings: 40 to 90 °C in 5 °C steps. 85 °C is set first.
- Boils first, then holds: it always boils, then cools to your set temperature and keeps it there. If the water cools, it heats up again by itself.
- Live water temperature: the screen shows how hot the water is right now.
- Boil timer: pick 1 to 12 hours. Heating rests to save power, then it boils fresh by itself.
- Child lock on by default: nothing comes out until you tap Unlock. It locks again after 8 seconds.
- No lifting: hold Dispenser or push your cup against the tab under the spout.
- Safe when empty: boil-dry protection means it will not start heating if the pot is empty.
How to use it
1. Fill and boil
- Press the PUSH button on the lid and lift the lid off.
- Fill the pot with water up to the FULL mark using a jug. Close the lid.
- Plug in the power cord. It starts to boil by itself. There is no start button.
2. Set the temperature
- Tap Temp.set. It starts at 85 °C. Each tap is 5 °C cooler. After 40 °C it goes back to 90 °C.
- After the boil, the water cools to your set temperature and stays there.
- The screen shows the live water temperature. If you set 70 °C, it may show 75 °C for a while as it cools. That is normal.
3. Dispense hot water
- Tap Unlock. The child lock is on until you do this.
- Press and hold Dispenser, or push your cup against the tab under the spout. Let go to stop.
- After 8 seconds of no use, it locks again by itself.
- Do not dispense while it is boiling. Wait until the boil is over.
4. Use the boil timer
- Hold Reboil for 3 seconds. The clock icon and 01 show on the screen.
- Tap to pick 1 to 12 hours. Each tap adds 1 hour.
- While it waits, the heating rests to save power and the water cools. You can still unlock and dispense.
- When the time is up, it boils again by itself, then holds your set temperature.
- To cancel, hold Reboil for 3 seconds again. For a fresh boil any time, tap Reboil.
5. Clean and care
- Unplug it, take off the power cord and let it cool.
- Wipe the inside and outside with a soft, damp cloth. Hard water can leave white lime marks, so wipe the pot regularly.
- It is not dishwasher-safe. Never put it in water.
Which temperature to use
| Set temperature | Good for |
|---|---|
| 40 °C | Honey water or warm drinking water |
| 50 °C | Lemon water |
| 60 °C | Fruit tea |
| 70 °C | Baby formula: mix, then cool before feeding |
| 85 °C | Green tea and coffee (default) |
| 90 °C | Instant noodles, oats and soup |
Good to know
- Water only. Do not put milk, tea leaves or coffee inside.
- It needs mains power to boil and to dispense. It has no battery.
- It holds the set temperature only while it is plugged in.
- Fill it before you plug it in.
Specifications
| Spec | Detail |
|---|---|
| Product | InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition) |
| Brand | InstaCuppa |
| Model number | IC-KD5000-V2 |
| Capacity | 5.0 L (over 30 cups of 150 ml) |
| Power | 680 W |
| Voltage | 230 V |
| Set temperature | 40 to 90 °C in 5 °C steps (11 settings), 85 °C default |
| How it heats | Boils to 100 °C first, then holds the set temperature; heats up again if the water cools |
| Display | Live water temperature |
| Boil timer | Hold Reboil 3 s, pick 1 to 12 h; heating rests, then it boils again and holds the set temperature |
| Dispensing | Tap Unlock, then hold Dispenser or push your cup against the tab; needs mains power |
| Child lock | On by default; locks again after 8 s |
| Boil-dry protection | Will not start heating if the pot is empty |
| Inner pot | 304 stainless steel |
| Material | 304 stainless steel inner pot, steel body |
| Lid | Lifts off with the PUSH button; steam vent |
| Power cord | Detachable, 1 m, 3-pin, 6 A |
| Size | 29 x 20 x 37 cm (D x W x H) |
| Weight | 2.75 kg |
| Carry handle | Yes |
| Use | Water only (no milk) |
| Care | Wipe with a soft, damp cloth; not dishwasher-safe; do not put in water |
| In the box | Kettle dispenser, power cord, instruction manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, on registration |
What is in the box
- 1 electric kettle dispenser, 5 litre
- 1 power cord (1 m, 3-pin, 6 A, detachable)
- 1 instruction manual
- 1 warranty card (1-year warranty on registration)
More from InstaCuppa
- All InstaCuppa electric kettles
- Electric water boiler: 5 L dispenser vs kettle vs thermo pot
- Hot water temperature guide by tea type
- Kettle dispenser vs thermos flask: which keeps water hot
Have a question? See the FAQs tab on this page.
Videos
Electric Kettle Dispenser 5L: 11 Keep-Warm Settings for Families & Offices
Guides & Articles
Learn more from our expert guides:
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition) |
| Brand | InstaCuppa |
| Model number | IC-KD5000-V2 |
| Capacity | 5.0 L (over 30 cups of 150 ml) |
| Power | 680 W |
| Voltage | 230 V |
| Set temperature | 40 to 90 °C in 5 °C steps (11 settings), 85 °C default |
| How it heats | Boils to 100 °C first, then holds the set temperature; heats up again if the water cools |
| Display | Live water temperature |
| Boil timer | Hold Reboil 3 s, pick 1 to 12 h; heating rests, then it boils again and holds the set temperature |
| Dispensing | Tap Unlock, then hold Dispenser or push your cup against the tab; needs mains power |
| Child lock | On by default; locks again after 8 s |
| Boil-dry protection | Will not start heating if the pot is empty |
| Inner pot | 304 stainless steel |
| Material | 304 stainless steel inner pot, steel body |
| Lid | Lifts off with the PUSH button; steam vent |
| Power cord | Detachable, 1 m, 3-pin, 6 A |
| Size | 29 x 20 x 37 cm (D x W x H) |
| Width | 20 cm |
| Height | 37 cm |
| Weight | 2.75 kg |
| Carry handle | Yes |
| Use | Water only (no milk) |
| Care | Wipe with a soft, damp cloth; not dishwasher-safe; do not put in water |
| In the box | Kettle dispenser, power cord, instruction manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, on registration |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
Here’s all you need to know
It boils the water first and then keeps it at your set temperature. Fill it, close the lid and plug it in. It always boils to 100 °C first, even if you set a lower temperature. Then it cools to 85 °C (the default) or your set temperature and holds it there while it stays plugged in.
You can set 40 to 90 °C in 5 °C steps, which is 11 settings. It starts at 85 °C. Each tap on Temp.set makes it 5 °C cooler, and after 40 °C it goes back to 90 °C.
Use 85 °C for green tea and coffee and 90 °C for instant noodles, oats or soup. Use 40 to 50 °C for warm drinking water, honey water or lemon water, and 60 °C for fruit tea.
The screen shows the water temperature right now, not the setting. After the boil it counts down as the water cools. For example, if you set 70 °C, it may show 75 °C for a while. That is normal.
Yes, while it is plugged in. If the water drops below your set temperature, it heats up again by itself and holds the set temperature.
The boil timer boils the water again by itself after 1 to 12 hours. Hold Reboil for 3 seconds, then tap to pick the hours. When the time is up, it boils fresh and then holds your set temperature. To cancel, hold Reboil for 3 seconds again.
Yes. While the timer counts down, the heating rests, so it uses less power. The water cools during this time. You can still tap Unlock and dispense water while it waits.
Tap Unlock first. Then press and hold Dispenser, or push your cup against the tab under the spout. Water stops when you let go.
Yes, and it is on by default. Pressing Dispenser or pushing the cup tab does nothing until you tap Unlock. It locks again by itself after 8 seconds of no use.
No. Wait until the boil is over, then tap Unlock and dispense.
No. It has no battery and needs mains power to boil and to dispense. When the power comes back, it boils the water again first. Check the screen and set your temperature again if needed.
No. Use it for water only. Do not put milk, tea leaves, coffee or anything else in the pot. Dispense the hot water into your cup and make your drink there.
Yes, set it to 70 °C. Mix the formula with the 70 °C water, then cool it before feeding. Always follow the instructions on your formula pack.
It holds 5 litres, which is over 30 cups of 150 ml each. A window on the front shows how much water is left.
Wipe it clean with a soft, damp cloth. It is not dishwasher-safe and must never be put in water. Unplug it, take off the power cord and let it cool before you clean it.
White marks are lime from hard water. They are common in Indian homes. Wipe the inner pot regularly with a soft, damp cloth to keep it clean.
The inner pot is 304 stainless steel. It is stamped SUS304.
No. It has boil-dry protection, so it will not start heating if the pot is empty. Always fill it before you plug it in.
Press the PUSH button on the lid and lift the lid off to fill it. The power cord comes off: it is a 1 m, 3-pin, 6 A cord that plugs into the back.
It is 680 W and runs on 230 V Indian mains power. It comes with a 1-year warranty when you register it using the warranty card in the box.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
India
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in India and marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Product Details
1-year warranty · 10-day free trial
InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition)
The InstaCuppa electric kettle dispenser is a 5 litre hot water dispenser, thermo pot and electric water boiler that keeps water ready at the temperature you choose. It boils the water to 100 °C first, then holds it at 85 °C or your set temperature from 40 to 90 °C. Tap Unlock, then hold Dispenser or push your cup to get hot water. No lifting, no boiling again and again. 680 W, 230 V, 304 stainless steel inner pot.
Key benefits
- 5 litres, over 30 cups: enough hot water for the whole family, guests or an office team. A front window shows the water level.
- 11 temperature settings: 40 to 90 °C in 5 °C steps. 85 °C is set first.
- Boils first, then holds: it always boils, then cools to your set temperature and keeps it there. If the water cools, it heats up again by itself.
- Live water temperature: the screen shows how hot the water is right now.
- Boil timer: pick 1 to 12 hours. Heating rests to save power, then it boils fresh by itself.
- Child lock on by default: nothing comes out until you tap Unlock. It locks again after 8 seconds.
- No lifting: hold Dispenser or push your cup against the tab under the spout.
- Safe when empty: boil-dry protection means it will not start heating if the pot is empty.
How to use it
1. Fill and boil
- Press the PUSH button on the lid and lift the lid off.
- Fill the pot with water up to the FULL mark using a jug. Close the lid.
- Plug in the power cord. It starts to boil by itself. There is no start button.
2. Set the temperature
- Tap Temp.set. It starts at 85 °C. Each tap is 5 °C cooler. After 40 °C it goes back to 90 °C.
- After the boil, the water cools to your set temperature and stays there.
- The screen shows the live water temperature. If you set 70 °C, it may show 75 °C for a while as it cools. That is normal.
3. Dispense hot water
- Tap Unlock. The child lock is on until you do this.
- Press and hold Dispenser, or push your cup against the tab under the spout. Let go to stop.
- After 8 seconds of no use, it locks again by itself.
- Do not dispense while it is boiling. Wait until the boil is over.
4. Use the boil timer
- Hold Reboil for 3 seconds. The clock icon and 01 show on the screen.
- Tap to pick 1 to 12 hours. Each tap adds 1 hour.
- While it waits, the heating rests to save power and the water cools. You can still unlock and dispense.
- When the time is up, it boils again by itself, then holds your set temperature.
- To cancel, hold Reboil for 3 seconds again. For a fresh boil any time, tap Reboil.
5. Clean and care
- Unplug it, take off the power cord and let it cool.
- Wipe the inside and outside with a soft, damp cloth. Hard water can leave white lime marks, so wipe the pot regularly.
- It is not dishwasher-safe. Never put it in water.
Which temperature to use
| Set temperature | Good for |
|---|---|
| 40 °C | Honey water or warm drinking water |
| 50 °C | Lemon water |
| 60 °C | Fruit tea |
| 70 °C | Baby formula: mix, then cool before feeding |
| 85 °C | Green tea and coffee (default) |
| 90 °C | Instant noodles, oats and soup |
Good to know
- Water only. Do not put milk, tea leaves or coffee inside.
- It needs mains power to boil and to dispense. It has no battery.
- It holds the set temperature only while it is plugged in.
- Fill it before you plug it in.
Specifications
| Spec | Detail |
|---|---|
| Product | InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition) |
| Brand | InstaCuppa |
| Model number | IC-KD5000-V2 |
| Capacity | 5.0 L (over 30 cups of 150 ml) |
| Power | 680 W |
| Voltage | 230 V |
| Set temperature | 40 to 90 °C in 5 °C steps (11 settings), 85 °C default |
| How it heats | Boils to 100 °C first, then holds the set temperature; heats up again if the water cools |
| Display | Live water temperature |
| Boil timer | Hold Reboil 3 s, pick 1 to 12 h; heating rests, then it boils again and holds the set temperature |
| Dispensing | Tap Unlock, then hold Dispenser or push your cup against the tab; needs mains power |
| Child lock | On by default; locks again after 8 s |
| Boil-dry protection | Will not start heating if the pot is empty |
| Inner pot | 304 stainless steel |
| Material | 304 stainless steel inner pot, steel body |
| Lid | Lifts off with the PUSH button; steam vent |
| Power cord | Detachable, 1 m, 3-pin, 6 A |
| Size | 29 x 20 x 37 cm (D x W x H) |
| Weight | 2.75 kg |
| Carry handle | Yes |
| Use | Water only (no milk) |
| Care | Wipe with a soft, damp cloth; not dishwasher-safe; do not put in water |
| In the box | Kettle dispenser, power cord, instruction manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, on registration |
What is in the box
- 1 electric kettle dispenser, 5 litre
- 1 power cord (1 m, 3-pin, 6 A, detachable)
- 1 instruction manual
- 1 warranty card (1-year warranty on registration)
More from InstaCuppa
- All InstaCuppa electric kettles
- Electric water boiler: 5 L dispenser vs kettle vs thermo pot
- Hot water temperature guide by tea type
- Kettle dispenser vs thermos flask: which keeps water hot
Have a question? See the FAQs tab on this page.
Videos & Guides
Videos
Electric Kettle Dispenser 5L: 11 Keep-Warm Settings for Families & Offices
Guides & Articles
Learn more from our expert guides:
Specs
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Electric Kettle Dispenser 5 Litre (Upgraded Edition) |
| Brand | InstaCuppa |
| Model number | IC-KD5000-V2 |
| Capacity | 5.0 L (over 30 cups of 150 ml) |
| Power | 680 W |
| Voltage | 230 V |
| Set temperature | 40 to 90 °C in 5 °C steps (11 settings), 85 °C default |
| How it heats | Boils to 100 °C first, then holds the set temperature; heats up again if the water cools |
| Display | Live water temperature |
| Boil timer | Hold Reboil 3 s, pick 1 to 12 h; heating rests, then it boils again and holds the set temperature |
| Dispensing | Tap Unlock, then hold Dispenser or push your cup against the tab; needs mains power |
| Child lock | On by default; locks again after 8 s |
| Boil-dry protection | Will not start heating if the pot is empty |
| Inner pot | 304 stainless steel |
| Material | 304 stainless steel inner pot, steel body |
| Lid | Lifts off with the PUSH button; steam vent |
| Power cord | Detachable, 1 m, 3-pin, 6 A |
| Size | 29 x 20 x 37 cm (D x W x H) |
| Width | 20 cm |
| Height | 37 cm |
| Weight | 2.75 kg |
| Carry handle | Yes |
| Use | Water only (no milk) |
| Care | Wipe with a soft, damp cloth; not dishwasher-safe; do not put in water |
| In the box | Kettle dispenser, power cord, instruction manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, on registration |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
FAQs
Here’s all you need to know
It boils the water first and then keeps it at your set temperature. Fill it, close the lid and plug it in. It always boils to 100 °C first, even if you set a lower temperature. Then it cools to 85 °C (the default) or your set temperature and holds it there while it stays plugged in.
You can set 40 to 90 °C in 5 °C steps, which is 11 settings. It starts at 85 °C. Each tap on Temp.set makes it 5 °C cooler, and after 40 °C it goes back to 90 °C.
Use 85 °C for green tea and coffee and 90 °C for instant noodles, oats or soup. Use 40 to 50 °C for warm drinking water, honey water or lemon water, and 60 °C for fruit tea.
The screen shows the water temperature right now, not the setting. After the boil it counts down as the water cools. For example, if you set 70 °C, it may show 75 °C for a while. That is normal.
Yes, while it is plugged in. If the water drops below your set temperature, it heats up again by itself and holds the set temperature.
The boil timer boils the water again by itself after 1 to 12 hours. Hold Reboil for 3 seconds, then tap to pick the hours. When the time is up, it boils fresh and then holds your set temperature. To cancel, hold Reboil for 3 seconds again.
Yes. While the timer counts down, the heating rests, so it uses less power. The water cools during this time. You can still tap Unlock and dispense water while it waits.
Tap Unlock first. Then press and hold Dispenser, or push your cup against the tab under the spout. Water stops when you let go.
Yes, and it is on by default. Pressing Dispenser or pushing the cup tab does nothing until you tap Unlock. It locks again by itself after 8 seconds of no use.
No. Wait until the boil is over, then tap Unlock and dispense.
No. It has no battery and needs mains power to boil and to dispense. When the power comes back, it boils the water again first. Check the screen and set your temperature again if needed.
No. Use it for water only. Do not put milk, tea leaves, coffee or anything else in the pot. Dispense the hot water into your cup and make your drink there.
Yes, set it to 70 °C. Mix the formula with the 70 °C water, then cool it before feeding. Always follow the instructions on your formula pack.
It holds 5 litres, which is over 30 cups of 150 ml each. A window on the front shows how much water is left.
Wipe it clean with a soft, damp cloth. It is not dishwasher-safe and must never be put in water. Unplug it, take off the power cord and let it cool before you clean it.
White marks are lime from hard water. They are common in Indian homes. Wipe the inner pot regularly with a soft, damp cloth to keep it clean.
The inner pot is 304 stainless steel. It is stamped SUS304.
No. It has boil-dry protection, so it will not start heating if the pot is empty. Always fill it before you plug it in.
Press the PUSH button on the lid and lift the lid off to fill it. The power cord comes off: it is a 1 m, 3-pin, 6 A cord that plugs into the back.
It is 680 W and runs on 230 V Indian mains power. It comes with a 1-year warranty when you register it using the warranty card in the box.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
India
Warranty
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in India and marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Reviews
Recently Viewed Products
Check out products you've recently viewed
You haven't viewed any products yet
