Fresh grounds, set by cups or seconds
InstaCuppa Electric Coffee Grinder, Classic Edition
38 mm stainless steel conical burr · 25 grind settings · LED touch: 2–14 cups or 5–40 seconds · 250 g hopper
InstaCuppa Electric Coffee Grinder – 38mm Conical Burr, 25 Settings, LED Touch (Classic Edition)
- 25 grind settings, fine to coarse
- Grinds into a 51 mm portafilter (holder in the box)
- 250 g hopper, lift-out burr for cleaning
10-day free trial · Cash on Delivery · Free delivery
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"… The 25 adjustable grind settings are a standout feature, allowing me to tailor the grind size perfectly for my espresso machine, Moka pot, and French press. I love the LED touch timer and cups selector, which make it super easy to get the right amount of coffee every time. …"
Use it for 10 days. Not happy for any reason? Free pickup and a full refund.
How our guarantee works
- Use it at home for 10 days. Not happy for any reason? Free pickup and a full refund.
- After the 10-day trial, the 1-year warranty takes over: manufacturing defects are replaced free.
- Arrived damaged? Tell us within 48 hours. Free replacement, no return shipping.
InstaCuppa Electric Coffee Grinder – 38mm Conical Burr, 25 Settings, LED Touch (Classic Edition)
Customer reviews
4.1★ from 110 ratings on Amazon.in. Verified purchases, copied word for word.
"… The 25 adjustable grind settings are a standout feature, allowing me to tailor the grind size perfectly for my espresso machine, Moka pot, and French press. I love the LED touch timer and cups selector, which make it super easy to get the right amount of coffee every time. …"
"The grinder with various grind levels and ease of grinding different volumes as per need is a great value. The machine overall is super easy to use and does it well. I would recommend if ur looking for an all in one grinder with good quality."
"Good grinding quality with good grind level settings. Recommended for the regular home purpose. Overall a decent product."
1-year warranty · 10-day free trial
InstaCuppa Electric Coffee Grinder, Classic Edition
The InstaCuppa electric coffee grinder has a 38 mm stainless steel conical burr and 25 grind settings, from fine to coarse. Turn the hopper to pick a setting for moka pot, South Indian filter coffee, pour-over, French press or cold brew. Then tap the LED touch panel to grind by cups (2 to 14) or by time (5 to 40 seconds), or press the power key to start and stop yourself. The 250 g bean hopper locks in place, and the 150 g canister has a seal lid. 230 V, 1-year warranty.
Key benefits
- Even grounds: the 38 mm stainless steel conical burr grinds beans evenly, instead of chopping them like a blade grinder.
- Fresh aroma: ground coffee loses its aroma faster than whole beans, so grind just before you brew.
- 25 settings, fine to coarse: one grinder for moka pot, filter coffee, pour-over, French press and cold brew.
- By cups or by time: pick 2 to 14 cups or 5 to 40 seconds. Need less than 5 seconds? Press the power key to stop.
- Grinds into your portafilter: the 51 mm portafilter holder and dosing ring are in the box (portafilter not included). Works with home espresso machines. Not suitable for commercial-grade espresso machines.
- Safe lock: it runs only when the hopper is locked. E1 shows if it isn't.
- Easy to clean: lift out the outer burr and brush it. Wash the hopper, lid and canister in water.
How to use it
1. Fill and lock the hopper
- Put the hopper on the grinder and twist it to lock.
- Fill it with up to 250 g of coffee beans and close the lid.
- Put the canister under the outlet, or the 51 mm portafilter holder with your portafilter.
2. Set the grind
- Turn the hopper. Turn the front of the hopper left for finer, right for coarser.
- Read the number against the red dot: 1 is the finest, 25 is the coarsest.
3. Pick cups or time, then grind
- Tap the cup key for 2 to 14 cups, or the clock key for 5 to 40 seconds.
- Press the power key in the centre to start.
- Press the power key again to stop any time.
4. Clean and care
- Unplug it first.
- Turn the hopper and lift it off, then lift out the outer burr.
- Brush the burr clean with the brush in the box.
- Wash the hopper, lid and canister in water. Wipe the body.
Which setting to use
| Brew | Setting range | Start at |
|---|---|---|
| Home espresso | 1–5 | 1–2 |
| Moka pot | 6–10 | 7–8 |
| South Indian filter coffee | 11–15 | 13 |
| Pour-over | 16–20 | 17–19 |
| French press | 21–23 | 22 |
| Cold brew | 24–25 | 25 |
Start in the range, then adjust to taste. Home espresso: works with home espresso machines. Not suitable for commercial-grade espresso machines.
Quick answers
What grind setting for South Indian filter coffee?
Use 11 to 15, starting at 13. It gives a fine-medium powder for a steel filter (davara and tumbler). Note: the dial's FILTER mark (16–20) is for pour-over, not the steel filter.
What grind setting for a moka pot?
Use 6 to 10, starting at 7 or 8. That is a fine grind.
What grind setting for a French press?
Use 21 to 23, starting at 22. That is a coarse grind.
What grind setting for pour-over?
Use 16 to 20, starting at 17 to 19. That is a medium grind.
What grind setting for cold brew?
Use 24 or 25, the coarsest settings.
What grind setting for espresso?
Use 1 to 5 on a home espresso machine, starting at 1 or 2, and grind into a 51 mm portafilter with the holder in the box. Not suitable for commercial-grade espresso machines.
How do I clean the electric coffee grinder?
Unplug it, lift off the hopper, take out the outer burr and brush the burr clean. Wash the hopper, lid and canister in water and wipe the body.
What does E1 mean on the display?
E1 means the bean hopper is not locked. Twist the hopper into place and the grinder will run.
Good to know
- The grinder runs only when the hopper is locked. If you see E1, twist the hopper to lock it.
- The timer starts at 5 seconds. For less, press the power key to stop.
- A portafilter and tamper are not in the box.
Specifications
| Spec | Detail |
|---|---|
| Product | InstaCuppa Electric Coffee Grinder, Classic Edition |
| Brand | InstaCuppa |
| Model number | CoffeeGrinder_Electric_V2 |
| Burr | 38 mm stainless steel conical burr |
| Grind settings | 25, fine (1) to coarse (25); turn the hopper to set |
| Controls | LED touch panel with cup, power and clock keys |
| Grind by cups | 2 to 14 cups |
| Grind by time | 5 to 40 seconds |
| Manual stop | Press the power key to start or stop any time |
| Bean hopper | 250 g, twist to lock |
| Coffee canister | 150 g, anti-static, with seal lid |
| Portafilter use | 51 mm portafilter holder and 51 mm dosing ring included; portafilter not included |
| Safety lock | Runs only when the hopper is locked; shows E1 if it is not |
| Voltage | 230 V |
| Power | 200 W |
| Power cord | 1 m, 2-pin plug |
| Colour | Black |
| Size | 19 x 12 x 30 cm (L x W x H) |
| Weight | 1.4 kg |
| Care | Unplug first; wash the hopper, lid and canister in water; wipe the body; brush the burr |
| In the box | Grinder, hopper with lid, canister with lid, 51 mm portafilter holder, 51 mm dosing ring, cleaning brush, user manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, starts automatically from your purchase date (no registration needed) |
What is in the box
- 1 electric coffee grinder
- 1 bean hopper with lid (250 g)
- 1 ground-coffee canister with lid (150 g)
- 1 portafilter holder (51 mm)
- 1 dosing ring (51 mm)
- 1 cleaning brush
- 1 user manual
- 1 warranty card (1-year warranty)
More from InstaCuppa
- All InstaCuppa electric coffee grinders
- Electric Coffee Grinder Problems: Coarse Grinds, Static, Retention and How to Fix Each
- How to Clean a Burr Coffee Grinder: Daily, Weekly and Monthly Maintenance
- Coffee Grind Size Chart: Every Brew Method + Grinder Numbers
Have a question? See the FAQs tab on this page.
Guides & Articles
Learn more from our expert guides:
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Electric Coffee Grinder, Classic Edition |
| Brand | InstaCuppa |
| Model number | CoffeeGrinder_Electric_V2 |
| Burr | 38 mm stainless steel conical burr |
| Grind settings | 25, fine (1) to coarse (25); turn the hopper to set |
| Controls | LED touch panel with cup, power and clock keys |
| Grind by cups | 2 to 14 cups |
| Grind by time | 5 to 40 seconds |
| Manual stop | Press the power key to start or stop any time |
| Bean hopper | 250 g, twist to lock |
| Coffee canister | 150 g, anti-static, with seal lid |
| Portafilter use | 51 mm portafilter holder and 51 mm dosing ring included; portafilter not included |
| Safety lock | Runs only when the hopper is locked; shows E1 if it is not |
| Voltage | 230 V |
| Power | 200 W |
| Power cord | 1 m, 2-pin plug |
| Colour | Black |
| Size | 19 x 12 x 30 cm (L x W x H) |
| Width | 12 cm |
| Height | 30 cm |
| Weight | 1.4 kg |
| Care | Unplug first; wash the hopper, lid and canister in water; wipe the body; brush the burr |
| In the box | Grinder, hopper with lid, canister with lid, 51 mm portafilter holder, 51 mm dosing ring, cleaning brush, user manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, starts automatically from your purchase date (no registration needed) |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
Here’s all you need to know
E1 means the bean hopper is not locked. Twist the hopper until it locks in place, then press the power key. The grinder runs only when the hopper is locked, for safety.
Yes, with a home espresso machine. Use settings 1 to 5 and grind straight into a 51 mm portafilter with the holder and dosing ring in the box. Not suitable for commercial-grade espresso machines.
Start at 1 to 5 for home espresso, 6 to 10 for moka pot, 11 to 15 for South Indian filter coffee, 16 to 20 for pour-over, 21 to 23 for French press and 24 to 25 for cold brew. Then adjust to taste. Not suitable for commercial-grade espresso machines.
Turn the hopper. Turn the front of the hopper left for finer and right for coarser. Read the number against the red dot: 1 is the finest and 25 is the coarsest.
Tap the cup key to pick 2 to 14 cups, or tap the clock key to set 5 to 40 seconds. Then press the power key in the centre to start.
Yes. The timer starts at 5 seconds, so press the power key to start and press it again to stop any time.
Yes. Press the power key at any time to stop grinding.
Unplug it first. Turn the hopper and lift it off, lift out the outer burr and brush the burr clean with the brush in the box. The hopper, lid and canister can be washed in water. Wipe the body.
The grinder, a 250 g bean hopper with lid, a 150 g ground-coffee canister with lid, a 51 mm portafilter holder, a 51 mm dosing ring, a cleaning brush, a user manual and a 1-year warranty card.
No. The box has a 51 mm portafilter holder and a 51 mm dosing ring, so you can grind straight into your own 51 mm portafilter. The portafilter and tamper are not included.
The bean hopper holds up to 250 g of beans. The anti-static ground-coffee canister holds 150 g and has a seal lid to keep leftover grounds fresh.
It has a 38 mm stainless steel conical burr. Burrs grind the beans evenly, instead of chopping them like a blade grinder.
Ground coffee loses its aroma faster than whole beans. Grind only what you need, right before you brew.
It runs on 230 V Indian mains power with a 1 m cord and a 2-pin plug. It measures 19 x 12 x 30 cm (length x width x height) and weighs 1.4 kg.
It comes with a 1-year warranty. It starts automatically from your purchase date when you buy on instacuppastore.com. No registration needed.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
India
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in India and marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Product Details
1-year warranty · 10-day free trial
InstaCuppa Electric Coffee Grinder, Classic Edition
The InstaCuppa electric coffee grinder has a 38 mm stainless steel conical burr and 25 grind settings, from fine to coarse. Turn the hopper to pick a setting for moka pot, South Indian filter coffee, pour-over, French press or cold brew. Then tap the LED touch panel to grind by cups (2 to 14) or by time (5 to 40 seconds), or press the power key to start and stop yourself. The 250 g bean hopper locks in place, and the 150 g canister has a seal lid. 230 V, 1-year warranty.
Key benefits
- Even grounds: the 38 mm stainless steel conical burr grinds beans evenly, instead of chopping them like a blade grinder.
- Fresh aroma: ground coffee loses its aroma faster than whole beans, so grind just before you brew.
- 25 settings, fine to coarse: one grinder for moka pot, filter coffee, pour-over, French press and cold brew.
- By cups or by time: pick 2 to 14 cups or 5 to 40 seconds. Need less than 5 seconds? Press the power key to stop.
- Grinds into your portafilter: the 51 mm portafilter holder and dosing ring are in the box (portafilter not included). Works with home espresso machines. Not suitable for commercial-grade espresso machines.
- Safe lock: it runs only when the hopper is locked. E1 shows if it isn't.
- Easy to clean: lift out the outer burr and brush it. Wash the hopper, lid and canister in water.
How to use it
1. Fill and lock the hopper
- Put the hopper on the grinder and twist it to lock.
- Fill it with up to 250 g of coffee beans and close the lid.
- Put the canister under the outlet, or the 51 mm portafilter holder with your portafilter.
2. Set the grind
- Turn the hopper. Turn the front of the hopper left for finer, right for coarser.
- Read the number against the red dot: 1 is the finest, 25 is the coarsest.
3. Pick cups or time, then grind
- Tap the cup key for 2 to 14 cups, or the clock key for 5 to 40 seconds.
- Press the power key in the centre to start.
- Press the power key again to stop any time.
4. Clean and care
- Unplug it first.
- Turn the hopper and lift it off, then lift out the outer burr.
- Brush the burr clean with the brush in the box.
- Wash the hopper, lid and canister in water. Wipe the body.
Which setting to use
| Brew | Setting range | Start at |
|---|---|---|
| Home espresso | 1–5 | 1–2 |
| Moka pot | 6–10 | 7–8 |
| South Indian filter coffee | 11–15 | 13 |
| Pour-over | 16–20 | 17–19 |
| French press | 21–23 | 22 |
| Cold brew | 24–25 | 25 |
Start in the range, then adjust to taste. Home espresso: works with home espresso machines. Not suitable for commercial-grade espresso machines.
Quick answers
What grind setting for South Indian filter coffee?
Use 11 to 15, starting at 13. It gives a fine-medium powder for a steel filter (davara and tumbler). Note: the dial's FILTER mark (16–20) is for pour-over, not the steel filter.
What grind setting for a moka pot?
Use 6 to 10, starting at 7 or 8. That is a fine grind.
What grind setting for a French press?
Use 21 to 23, starting at 22. That is a coarse grind.
What grind setting for pour-over?
Use 16 to 20, starting at 17 to 19. That is a medium grind.
What grind setting for cold brew?
Use 24 or 25, the coarsest settings.
What grind setting for espresso?
Use 1 to 5 on a home espresso machine, starting at 1 or 2, and grind into a 51 mm portafilter with the holder in the box. Not suitable for commercial-grade espresso machines.
How do I clean the electric coffee grinder?
Unplug it, lift off the hopper, take out the outer burr and brush the burr clean. Wash the hopper, lid and canister in water and wipe the body.
What does E1 mean on the display?
E1 means the bean hopper is not locked. Twist the hopper into place and the grinder will run.
Good to know
- The grinder runs only when the hopper is locked. If you see E1, twist the hopper to lock it.
- The timer starts at 5 seconds. For less, press the power key to stop.
- A portafilter and tamper are not in the box.
Specifications
| Spec | Detail |
|---|---|
| Product | InstaCuppa Electric Coffee Grinder, Classic Edition |
| Brand | InstaCuppa |
| Model number | CoffeeGrinder_Electric_V2 |
| Burr | 38 mm stainless steel conical burr |
| Grind settings | 25, fine (1) to coarse (25); turn the hopper to set |
| Controls | LED touch panel with cup, power and clock keys |
| Grind by cups | 2 to 14 cups |
| Grind by time | 5 to 40 seconds |
| Manual stop | Press the power key to start or stop any time |
| Bean hopper | 250 g, twist to lock |
| Coffee canister | 150 g, anti-static, with seal lid |
| Portafilter use | 51 mm portafilter holder and 51 mm dosing ring included; portafilter not included |
| Safety lock | Runs only when the hopper is locked; shows E1 if it is not |
| Voltage | 230 V |
| Power | 200 W |
| Power cord | 1 m, 2-pin plug |
| Colour | Black |
| Size | 19 x 12 x 30 cm (L x W x H) |
| Weight | 1.4 kg |
| Care | Unplug first; wash the hopper, lid and canister in water; wipe the body; brush the burr |
| In the box | Grinder, hopper with lid, canister with lid, 51 mm portafilter holder, 51 mm dosing ring, cleaning brush, user manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, starts automatically from your purchase date (no registration needed) |
What is in the box
- 1 electric coffee grinder
- 1 bean hopper with lid (250 g)
- 1 ground-coffee canister with lid (150 g)
- 1 portafilter holder (51 mm)
- 1 dosing ring (51 mm)
- 1 cleaning brush
- 1 user manual
- 1 warranty card (1-year warranty)
More from InstaCuppa
- All InstaCuppa electric coffee grinders
- Electric Coffee Grinder Problems: Coarse Grinds, Static, Retention and How to Fix Each
- How to Clean a Burr Coffee Grinder: Daily, Weekly and Monthly Maintenance
- Coffee Grind Size Chart: Every Brew Method + Grinder Numbers
Have a question? See the FAQs tab on this page.
Videos & Guides
Guides & Articles
Learn more from our expert guides:
Specs
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Electric Coffee Grinder, Classic Edition |
| Brand | InstaCuppa |
| Model number | CoffeeGrinder_Electric_V2 |
| Burr | 38 mm stainless steel conical burr |
| Grind settings | 25, fine (1) to coarse (25); turn the hopper to set |
| Controls | LED touch panel with cup, power and clock keys |
| Grind by cups | 2 to 14 cups |
| Grind by time | 5 to 40 seconds |
| Manual stop | Press the power key to start or stop any time |
| Bean hopper | 250 g, twist to lock |
| Coffee canister | 150 g, anti-static, with seal lid |
| Portafilter use | 51 mm portafilter holder and 51 mm dosing ring included; portafilter not included |
| Safety lock | Runs only when the hopper is locked; shows E1 if it is not |
| Voltage | 230 V |
| Power | 200 W |
| Power cord | 1 m, 2-pin plug |
| Colour | Black |
| Size | 19 x 12 x 30 cm (L x W x H) |
| Width | 12 cm |
| Height | 30 cm |
| Weight | 1.4 kg |
| Care | Unplug first; wash the hopper, lid and canister in water; wipe the body; brush the burr |
| In the box | Grinder, hopper with lid, canister with lid, 51 mm portafilter holder, 51 mm dosing ring, cleaning brush, user manual, warranty card |
| Country of origin | India |
| Warranty | 1 year, starts automatically from your purchase date (no registration needed) |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
FAQs
Here’s all you need to know
E1 means the bean hopper is not locked. Twist the hopper until it locks in place, then press the power key. The grinder runs only when the hopper is locked, for safety.
Yes, with a home espresso machine. Use settings 1 to 5 and grind straight into a 51 mm portafilter with the holder and dosing ring in the box. Not suitable for commercial-grade espresso machines.
Start at 1 to 5 for home espresso, 6 to 10 for moka pot, 11 to 15 for South Indian filter coffee, 16 to 20 for pour-over, 21 to 23 for French press and 24 to 25 for cold brew. Then adjust to taste. Not suitable for commercial-grade espresso machines.
Turn the hopper. Turn the front of the hopper left for finer and right for coarser. Read the number against the red dot: 1 is the finest and 25 is the coarsest.
Tap the cup key to pick 2 to 14 cups, or tap the clock key to set 5 to 40 seconds. Then press the power key in the centre to start.
Yes. The timer starts at 5 seconds, so press the power key to start and press it again to stop any time.
Yes. Press the power key at any time to stop grinding.
Unplug it first. Turn the hopper and lift it off, lift out the outer burr and brush the burr clean with the brush in the box. The hopper, lid and canister can be washed in water. Wipe the body.
The grinder, a 250 g bean hopper with lid, a 150 g ground-coffee canister with lid, a 51 mm portafilter holder, a 51 mm dosing ring, a cleaning brush, a user manual and a 1-year warranty card.
No. The box has a 51 mm portafilter holder and a 51 mm dosing ring, so you can grind straight into your own 51 mm portafilter. The portafilter and tamper are not included.
The bean hopper holds up to 250 g of beans. The anti-static ground-coffee canister holds 150 g and has a seal lid to keep leftover grounds fresh.
It has a 38 mm stainless steel conical burr. Burrs grind the beans evenly, instead of chopping them like a blade grinder.
Ground coffee loses its aroma faster than whole beans. Grind only what you need, right before you brew.
It runs on 230 V Indian mains power with a 1 m cord and a 2-pin plug. It measures 19 x 12 x 30 cm (length x width x height) and weighs 1.4 kg.
It comes with a 1-year warranty. It starts automatically from your purchase date when you buy on instacuppastore.com. No registration needed.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
India
Warranty
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in India and marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
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