InstaCuppa Ultrasonic Cool Mist Humidifier for Room Moisture & Bedroom, 4L, 12-16 Hr per Fill, Up to 300 Sq Ft, Top Fill, 360° Nozzle, Aroma Oil Cup
InstaCuppa Ultrasonic Cool Mist Humidifier for Room Moisture & Bedroom, 4L, 12-16 Hr per Fill, Up to 300 Sq Ft, Top Fill, 360° Nozzle, Aroma Oil Cup
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How our guarantee works
- Use it at home for 10 days. Not happy for any reason? Free pickup and a full refund.
- After the 10-day trial, the 1-year warranty takes over: manufacturing defects are replaced free.
- Arrived damaged? Tell us within 48 hours. Free replacement, no return shipping.
InstaCuppa Ultrasonic Cool Mist Humidifier for Room Moisture & Bedroom, 4L, 12-16 Hr per Fill, Up to 300 Sq Ft, Top Fill, 360° Nozzle, Aroma Oil Cup
1-year warranty · 10-day free trial
InstaCuppa cool mist humidifier for room: 4 L, about 12-16 hours per fill
The InstaCuppa cool mist humidifier for room is a 4-litre ultrasonic humidifier for bedrooms and AC rooms. One fill runs about 12 to 16 hours, so you fill it at bedtime and wake up to softer air. It covers rooms up to 300 sq ft and switches itself off when the tank runs dry. Model IC-HU4000, 25 W, BIS certified and made in India.
At a glance
- What it is: an ultrasonic cool mist humidifier with a 4-litre top-fill tank.
- Who it is for: anyone whose room air dries out under an AC in summer or a room heater in winter. It suits a bedroom, an AC home office or a baby's room.
- Runtime: about 12-16 hours per fill. That is about 16 hours on MIN and about 12 hours on MAX.
- Room size: up to 300 sq ft (approximate; depends on the room and the mist level).
- Less white dust: a ceramic-ball water filter and an air dust filter under the base.
- Trust: BIS certified to IS 302 (Part 1), made in India, 1-year warranty.
Why the InstaCuppa cool mist humidifier suits Indian rooms
ACs and room heaters both dry out the air. This humidifier adds moisture to air dried out by ACs and room heaters, which can help ease dry eyes, a dry throat and dry cough, for babies and grown-ups alike. Most rooms feel best at 40-60% humidity.
One fill lasts the night
The 4-litre tank runs about 16 hours on MIN and about 12 hours on MAX. These times are calculated from a mist output of 250-330 ml per hour. Your actual runtime varies with the mist level and the room.
When the tank runs dry, the humidifier switches itself off. The indicator on the dial turns red when the mist stops.
Less white dust
Hard tap water carries minerals, and an ultrasonic humidifier can turn them into white dust. A ceramic-ball water filter helps reduce these minerals, so less white dust settles on your furniture.
An air dust filter under the base keeps larger dust out of the air intake. For the least white dust, use RO or filtered water. Very hard tap water can still leave some.
Easy to keep clean
It fills from the top. Lift off the lid and pour, with no flipping the tank. The wide opening makes the weekly rinse quick.
The silver-ion coated tank helps resist mould in the tank between washes. You still need to empty it daily and rinse it weekly.
Aroma, kept out of the water
Essential oils go in a separate aroma oil cup in the base, never in the water tank. Add 2-4 drops for a gentle background fragrance.
Point the mist where you want it
The 360-degree rotating top nozzle turns the mist in any direction, for example away from a bed, a cot, a laptop or a wall. The dial sets the mist from MIN to MAX.
InstaCuppa cool mist humidifier specifications
| Product | InstaCuppa Ultrasonic Cool Mist Humidifier, 4 L |
| Brand | InstaCuppa |
| Model number | IC-HU4000 |
| Type | Ultrasonic cool mist humidifier |
| Tank capacity | 4 litres |
| Runtime per fill | About 12-16 hours (about 16 h on MIN, about 12 h on MAX; calculated from 250-330 ml/h, varies with mist level and room) |
| Mist output | 250-330 ml per hour |
| Room coverage | Up to 300 sq ft (approximate; depends on room and mist level) |
| Mist control | Dial, MIN to MAX |
| Nozzle | 360-degree rotating top nozzle |
| Filling | Top fill, lift-off lid |
| Filters | Ceramic-ball water filter + air dust filter under the base |
| Tank | Silver-ion coated (helps resist mould in the tank between washes) |
| Aroma | Separate aroma oil cup in the base (oil never goes in the water tank) |
| Auto shut-off | Yes, when the tank runs dry; the indicator turns red when the mist stops |
| Power | 25 W |
| Voltage | 220-240 V ~ 50/60 Hz |
| Weight | 1.07 kg |
| Height | 25 cm |
| Width | 15 cm |
| Certification | BIS certified, IS 302 (Part 1), licence CM/L-6600116711 |
| Warranty | 1 year |
| Country of origin | India |
How to use it and where to place it
- Place it on a flat, water-safe surface, raised off the floor (a table about 60-100 cm high works well).
- Keep it about 30 cm from walls, and clear of TVs and other electronics.
- Lift off the top lid and pour RO or filtered water into the tank, up to 4 litres.
- Put the lid back, plug it in and turn the dial from MIN towards MAX to start the mist.
- Turn the 360-degree nozzle so the mist points into the room, away from people, beds and electronics.
- In a bedroom, keep it 1-1.5 m from the bed. In a baby's room, place it on a raised surface 1-1.5 m from the cot, with the mist turned away from the cot.
- Aim for 40-60% humidity. If windows fog up, turn the mist down.
Care
- Daily: empty any leftover water and refill with fresh water. Do not top up old water.
- Weekly: unplug it, lift off the lid and rinse the tank under the tap. Wipe the base and the ceramic-ball filter area with a soft cloth.
- Aroma cup: wipe out old oil every week.
- Never put the base in water, and never add oil to the water tank.
- Before storing: let the tank, base and lid air-dry fully.
What it is not
- It is not an air purifier. It adds moisture to the air. It does not filter or clean the room's air.
- It does not cool the room. Cool mist means no boiling water or hot steam. The room temperature stays the same.
- It is not a medical device. If you have a breathing condition or another health concern, ask your doctor.
Warranty and trial
The InstaCuppa cool mist humidifier comes with a 1-year warranty. Orders from our store also get a 10-day free trial.
Videos
InstaCuppa 4L Cool Mist Humidifier: Short Demo
InstaCuppa 4L Cool Mist Humidifier: Product Overview
InstaCuppa 4L Cool Mist Humidifier: Short Demo (Alternate Cut)
Guides & Articles
Learn more from our expert guides:
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Ultrasonic Cool Mist Humidifier, 4 L |
| Brand | InstaCuppa |
| Model number | IC-HU4000 |
| Type | Ultrasonic cool mist humidifier |
| Tank capacity | 4 litres |
| Runtime per fill | About 12-16 hours (about 16 h on MIN, about 12 h on MAX; calculated from 250-330 ml/h, varies with mist level and room) |
| Mist output | 250-330 ml per hour |
| Room coverage | Up to 300 sq ft (approximate; depends on room and mist level) |
| Mist control | Dial, MIN to MAX |
| Nozzle | 360-degree rotating top nozzle |
| Filling | Top fill, lift-off lid |
| Filters | Ceramic-ball water filter + air dust filter under the base |
| Tank | Silver-ion coated (helps resist mould in the tank between washes) |
| Aroma | Separate aroma oil cup in the base (oil never goes in the water tank) |
| Auto shut-off | Yes, when the tank runs dry; the indicator turns red when the mist stops |
| Power | 25 W |
| Voltage | 220-240 V ~ 50/60 Hz |
| Weight | 1.07 kg |
| Height | 25 cm |
| Width | 15 cm |
| Certification | BIS certified, IS 302 (Part 1), licence CM/L-6600116711 |
| Warranty | 1 year |
| Country of origin | India |
Here’s all you need to know
About 12 to 16 hours. The 4-litre tank lasts about 16 hours on MIN and about 12 hours on MAX. These times are calculated from a mist output of 250-330 ml per hour, so your actual runtime varies with the mist level and the room.
This cool mist humidifier suits rooms up to 300 sq ft. This is approximate and depends on the room and the mist level. That covers a typical bedroom, an AC home office or a small living room. In a smaller room, use a lower mist setting so the humidity does not climb too high.
Yes. When the tank runs dry, the humidifier switches itself off, so you can fill it at bedtime and let it run. The indicator on the dial turns red when the mist stops, so you can see at a glance that it needs a refill.
The indicator turns red when the mist stops. This usually means the tank is empty. Refill it with fresh water, put the lid back and turn the dial to start the mist again.
Use RO or filtered water. It leaves the least white dust and keeps the unit cleaner. You can use tap water, but very hard tap water can still leave some white dust.
It leaves less white dust. A ceramic-ball water filter helps reduce minerals from hard tap water, and an air dust filter under the base keeps larger dust out of the air intake. For the least white dust, use RO or filtered water.
Yes, many families use it in a baby's room. Place it on a raised surface 1-1.5 m from the cot and turn the 360-degree nozzle so the mist points away from the cot. Use RO or filtered water, empty it daily and rinse it weekly.
Yes, but only in the separate aroma oil cup in the base, never in the water tank. Add 2-4 drops for a gentle background fragrance. Wipe the cup clean every week.
Daily, empty any leftover water and refill with fresh water. Weekly, unplug it, lift off the lid and rinse the tank under the tap, then wipe the base and the ceramic-ball filter area with a soft cloth. Never put the base in water. Let all parts air-dry before you store it.
The silver-ion coating helps resist mould in the tank between washes. It does not replace cleaning, so still empty the tank daily and rinse it weekly.
No. A cool mist humidifier adds moisture to the air; it does not cool the room. Cool mist means it uses no boiling water or hot steam, so the room temperature stays the same.
Yes, that is what it is made for. It adds moisture to air dried out by ACs and room heaters, which can help ease dry eyes, a dry throat and dry cough, for babies and grown-ups alike. Most rooms feel best at 40-60% humidity. If windows fog up, turn the mist down.
It is an ultrasonic cool mist humidifier, so there is no boiling and no fan roar. You may hear a soft gurgle when water flows from the tank, especially just after a refill. That is normal.
The top nozzle rotates a full 360 degrees, so you can point the mist in any direction, for example into the room and away from a bed, a cot, a laptop or a wall.
Yes. It is BIS certified to IS 302 (Part 1), licence CM/L-6600116711, and it is made in India. The model number is IC-HU4000.
It draws 25 W on 220-240 V. It is 25 cm tall, 15 cm wide and weighs 1.07 kg. It comes with a 1-year warranty, and orders from our store get a 10-day free trial.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
India
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in India and marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Product Details
1-year warranty · 10-day free trial
InstaCuppa cool mist humidifier for room: 4 L, about 12-16 hours per fill
The InstaCuppa cool mist humidifier for room is a 4-litre ultrasonic humidifier for bedrooms and AC rooms. One fill runs about 12 to 16 hours, so you fill it at bedtime and wake up to softer air. It covers rooms up to 300 sq ft and switches itself off when the tank runs dry. Model IC-HU4000, 25 W, BIS certified and made in India.
At a glance
- What it is: an ultrasonic cool mist humidifier with a 4-litre top-fill tank.
- Who it is for: anyone whose room air dries out under an AC in summer or a room heater in winter. It suits a bedroom, an AC home office or a baby's room.
- Runtime: about 12-16 hours per fill. That is about 16 hours on MIN and about 12 hours on MAX.
- Room size: up to 300 sq ft (approximate; depends on the room and the mist level).
- Less white dust: a ceramic-ball water filter and an air dust filter under the base.
- Trust: BIS certified to IS 302 (Part 1), made in India, 1-year warranty.
Why the InstaCuppa cool mist humidifier suits Indian rooms
ACs and room heaters both dry out the air. This humidifier adds moisture to air dried out by ACs and room heaters, which can help ease dry eyes, a dry throat and dry cough, for babies and grown-ups alike. Most rooms feel best at 40-60% humidity.
One fill lasts the night
The 4-litre tank runs about 16 hours on MIN and about 12 hours on MAX. These times are calculated from a mist output of 250-330 ml per hour. Your actual runtime varies with the mist level and the room.
When the tank runs dry, the humidifier switches itself off. The indicator on the dial turns red when the mist stops.
Less white dust
Hard tap water carries minerals, and an ultrasonic humidifier can turn them into white dust. A ceramic-ball water filter helps reduce these minerals, so less white dust settles on your furniture.
An air dust filter under the base keeps larger dust out of the air intake. For the least white dust, use RO or filtered water. Very hard tap water can still leave some.
Easy to keep clean
It fills from the top. Lift off the lid and pour, with no flipping the tank. The wide opening makes the weekly rinse quick.
The silver-ion coated tank helps resist mould in the tank between washes. You still need to empty it daily and rinse it weekly.
Aroma, kept out of the water
Essential oils go in a separate aroma oil cup in the base, never in the water tank. Add 2-4 drops for a gentle background fragrance.
Point the mist where you want it
The 360-degree rotating top nozzle turns the mist in any direction, for example away from a bed, a cot, a laptop or a wall. The dial sets the mist from MIN to MAX.
InstaCuppa cool mist humidifier specifications
| Product | InstaCuppa Ultrasonic Cool Mist Humidifier, 4 L |
| Brand | InstaCuppa |
| Model number | IC-HU4000 |
| Type | Ultrasonic cool mist humidifier |
| Tank capacity | 4 litres |
| Runtime per fill | About 12-16 hours (about 16 h on MIN, about 12 h on MAX; calculated from 250-330 ml/h, varies with mist level and room) |
| Mist output | 250-330 ml per hour |
| Room coverage | Up to 300 sq ft (approximate; depends on room and mist level) |
| Mist control | Dial, MIN to MAX |
| Nozzle | 360-degree rotating top nozzle |
| Filling | Top fill, lift-off lid |
| Filters | Ceramic-ball water filter + air dust filter under the base |
| Tank | Silver-ion coated (helps resist mould in the tank between washes) |
| Aroma | Separate aroma oil cup in the base (oil never goes in the water tank) |
| Auto shut-off | Yes, when the tank runs dry; the indicator turns red when the mist stops |
| Power | 25 W |
| Voltage | 220-240 V ~ 50/60 Hz |
| Weight | 1.07 kg |
| Height | 25 cm |
| Width | 15 cm |
| Certification | BIS certified, IS 302 (Part 1), licence CM/L-6600116711 |
| Warranty | 1 year |
| Country of origin | India |
How to use it and where to place it
- Place it on a flat, water-safe surface, raised off the floor (a table about 60-100 cm high works well).
- Keep it about 30 cm from walls, and clear of TVs and other electronics.
- Lift off the top lid and pour RO or filtered water into the tank, up to 4 litres.
- Put the lid back, plug it in and turn the dial from MIN towards MAX to start the mist.
- Turn the 360-degree nozzle so the mist points into the room, away from people, beds and electronics.
- In a bedroom, keep it 1-1.5 m from the bed. In a baby's room, place it on a raised surface 1-1.5 m from the cot, with the mist turned away from the cot.
- Aim for 40-60% humidity. If windows fog up, turn the mist down.
Care
- Daily: empty any leftover water and refill with fresh water. Do not top up old water.
- Weekly: unplug it, lift off the lid and rinse the tank under the tap. Wipe the base and the ceramic-ball filter area with a soft cloth.
- Aroma cup: wipe out old oil every week.
- Never put the base in water, and never add oil to the water tank.
- Before storing: let the tank, base and lid air-dry fully.
What it is not
- It is not an air purifier. It adds moisture to the air. It does not filter or clean the room's air.
- It does not cool the room. Cool mist means no boiling water or hot steam. The room temperature stays the same.
- It is not a medical device. If you have a breathing condition or another health concern, ask your doctor.
Warranty and trial
The InstaCuppa cool mist humidifier comes with a 1-year warranty. Orders from our store also get a 10-day free trial.
Videos & Guides
Videos
InstaCuppa 4L Cool Mist Humidifier: Short Demo
InstaCuppa 4L Cool Mist Humidifier: Product Overview
InstaCuppa 4L Cool Mist Humidifier: Short Demo (Alternate Cut)
Guides & Articles
Learn more from our expert guides:
Specs
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Ultrasonic Cool Mist Humidifier, 4 L |
| Brand | InstaCuppa |
| Model number | IC-HU4000 |
| Type | Ultrasonic cool mist humidifier |
| Tank capacity | 4 litres |
| Runtime per fill | About 12-16 hours (about 16 h on MIN, about 12 h on MAX; calculated from 250-330 ml/h, varies with mist level and room) |
| Mist output | 250-330 ml per hour |
| Room coverage | Up to 300 sq ft (approximate; depends on room and mist level) |
| Mist control | Dial, MIN to MAX |
| Nozzle | 360-degree rotating top nozzle |
| Filling | Top fill, lift-off lid |
| Filters | Ceramic-ball water filter + air dust filter under the base |
| Tank | Silver-ion coated (helps resist mould in the tank between washes) |
| Aroma | Separate aroma oil cup in the base (oil never goes in the water tank) |
| Auto shut-off | Yes, when the tank runs dry; the indicator turns red when the mist stops |
| Power | 25 W |
| Voltage | 220-240 V ~ 50/60 Hz |
| Weight | 1.07 kg |
| Height | 25 cm |
| Width | 15 cm |
| Certification | BIS certified, IS 302 (Part 1), licence CM/L-6600116711 |
| Warranty | 1 year |
| Country of origin | India |
FAQs
Here’s all you need to know
About 12 to 16 hours. The 4-litre tank lasts about 16 hours on MIN and about 12 hours on MAX. These times are calculated from a mist output of 250-330 ml per hour, so your actual runtime varies with the mist level and the room.
This cool mist humidifier suits rooms up to 300 sq ft. This is approximate and depends on the room and the mist level. That covers a typical bedroom, an AC home office or a small living room. In a smaller room, use a lower mist setting so the humidity does not climb too high.
Yes. When the tank runs dry, the humidifier switches itself off, so you can fill it at bedtime and let it run. The indicator on the dial turns red when the mist stops, so you can see at a glance that it needs a refill.
The indicator turns red when the mist stops. This usually means the tank is empty. Refill it with fresh water, put the lid back and turn the dial to start the mist again.
Use RO or filtered water. It leaves the least white dust and keeps the unit cleaner. You can use tap water, but very hard tap water can still leave some white dust.
It leaves less white dust. A ceramic-ball water filter helps reduce minerals from hard tap water, and an air dust filter under the base keeps larger dust out of the air intake. For the least white dust, use RO or filtered water.
Yes, many families use it in a baby's room. Place it on a raised surface 1-1.5 m from the cot and turn the 360-degree nozzle so the mist points away from the cot. Use RO or filtered water, empty it daily and rinse it weekly.
Yes, but only in the separate aroma oil cup in the base, never in the water tank. Add 2-4 drops for a gentle background fragrance. Wipe the cup clean every week.
Daily, empty any leftover water and refill with fresh water. Weekly, unplug it, lift off the lid and rinse the tank under the tap, then wipe the base and the ceramic-ball filter area with a soft cloth. Never put the base in water. Let all parts air-dry before you store it.
The silver-ion coating helps resist mould in the tank between washes. It does not replace cleaning, so still empty the tank daily and rinse it weekly.
No. A cool mist humidifier adds moisture to the air; it does not cool the room. Cool mist means it uses no boiling water or hot steam, so the room temperature stays the same.
Yes, that is what it is made for. It adds moisture to air dried out by ACs and room heaters, which can help ease dry eyes, a dry throat and dry cough, for babies and grown-ups alike. Most rooms feel best at 40-60% humidity. If windows fog up, turn the mist down.
It is an ultrasonic cool mist humidifier, so there is no boiling and no fan roar. You may hear a soft gurgle when water flows from the tank, especially just after a refill. That is normal.
The top nozzle rotates a full 360 degrees, so you can point the mist in any direction, for example into the room and away from a bed, a cot, a laptop or a wall.
Yes. It is BIS certified to IS 302 (Part 1), licence CM/L-6600116711, and it is made in India. The model number is IC-HU4000.
It draws 25 W on 220-240 V. It is 25 cm tall, 15 cm wide and weighs 1.07 kg. It comes with a 1-year warranty, and orders from our store get a 10-day free trial.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
India
Warranty
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in India and marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Reviews
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