InstaCuppa Glass Tea Infuser Bottle, 450 ml
Double-wall glass · 2-in-1 steel infuser · bamboo lid
InstaCuppa Glass Tea Infuser Bottle 450 ML – Double Wall Borosilicate, Removable Steel Strainer, Bamboo Lid & Sleeve
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How our guarantee works
- Use it at home for 10 days. Not happy for any reason? Free pickup and a full refund.
- After the 10-day trial, the 1-year warranty takes over: manufacturing defects are replaced free.
- Arrived damaged? Tell us within 48 hours. Free replacement, no return shipping.
InstaCuppa Glass Tea Infuser Bottle 450 ML – Double Wall Borosilicate, Removable Steel Strainer, Bamboo Lid & Sleeve
1-year warranty · 10-day free trial
The InstaCuppa Glass Tea Infuser Bottle is a 450 ml double-wall borosilicate glass bottle with a removable 2-in-1 stainless steel infuser, so you can brew loose-leaf tea and drink it straight from glass. Add leaves to the infuser, pour in your water, and lift the infuser out when the tea tastes right to you.
It has a natural bamboo lid and a black neoprene sleeve, stands 22 cm tall and weighs 352 g. It fits standard cup holders and bag pockets, and it comes in a gift tube.
Why choose this glass tea infuser bottle?
Glass holds no taste and no smell, so your tea tastes like tea, with no plastic in the way of it. You brew, carry and drink from the same bottle.
- Double-wall borosilicate glass: comfortable to hold with a hot brew inside, and you can watch the leaves open and the colour deepen. BPA-free.
- Brew it your strength: lift the infuser out when the colour looks right, so the tea doesn't keep stewing and turn bitter.
- 2-in-1 steel infuser: a deep mesh cup for loose leaves, plus a short top strainer that also works on its own.
- Natural bamboo lid: a simple flat lid that screws on.
- Neoprene sleeve: a better grip for everyday handling, with a loop to carry it.
- Fits your day: 450 ml, 22 cm tall, fits standard cup holders and bag pockets.
Who is it for?
This tea infuser bottle is for people who drink loose-leaf tea and want to brew it fresh, wherever they are.
- At your desk: brew green, black or herbal tea at work, without a teapot or tea bags.
- On the commute: carry it upright in a bag pocket or a cup holder, sleeve on.
- Cold brew and fruit water fans: brew overnight in the fridge, or flavour water with fruit and mint.
- The tea lover in your life: it comes in a gift tube, ready to give.
How does the 2-in-1 infuser work?
The infuser has two steel parts that fit together. It hangs in the top third of the bottle, and you lift it out by its wire handle.
- Deep mesh cup: holds the loose tea leaves while they brew.
- Short top strainer: clips on top of the mesh cup. Used on its own, it sits in the neck and keeps fruit and leaf bits out of your sip.
- Wire handle: folds up so you can lift the whole infuser out when the tea is ready.
How do you brew hot tea, cold brew and fruit water?
Brew hot tea with a teaspoon or two of leaves and hot water, then lift the infuser out after about 3 to 5 minutes, or when it tastes right to you.
Hot tea
- Leaves in: add a teaspoon or two of loose tea to the mesh cup.
- Clip and drop: clip the top strainer on and lower the infuser into the neck.
- Water in: let very hot water cool slightly first, rather than pouring boiling water straight in. Screw on the bamboo lid.
- Lift it out: after about 3 to 5 minutes, or when the colour looks right, lift the infuser out.
Cold brew
Add leaves to the infuser, fill the bottle with cold water and leave it in the fridge overnight. In the morning, lift the infuser out and pour the tea over ice.
Fruit and mint water
Drop cut fruit, mint or cucumber into the bottle and fill it with water. Seat the short top strainer in the neck on its own: it keeps the fruit bits out of your sip.
Is this glass tea infuser bottle a flask?
No, and we'd rather tell you now. This is a double-wall glass bottle, not a vacuum flask. The double wall keeps the outside comfortable to hold with hot tea inside, but it does not hold heat the way a steel vacuum flask does. It is a brewer, not a flask: made for tea you brew fresh and drink while it's good.
What's in the box?
You get everything you need to brew, carry and gift it.
- 450 ml double-wall glass bottle
- 2-in-1 stainless steel infuser (mesh cup and top strainer)
- Natural bamboo lid
- Neoprene sleeve with carry loop
- Gift tube
What are the specifications?
The InstaCuppa Glass Tea Infuser Bottle holds 450 ml, is made of double-wall borosilicate glass, stands 22 cm tall and weighs 352 g. The same details are in the Specs tab.
| Feature | Detail |
|---|---|
| Product | InstaCuppa Glass Tea Infuser Bottle, 450 ml |
| Brand | InstaCuppa |
| Capacity | 450 ml |
| Material | Double-wall borosilicate glass, BPA-free |
| Infuser | Stainless steel, 2-in-1 (deep mesh cup + short top strainer), removable |
| Lid | Natural bamboo |
| Height | 22 cm |
| Weight | 352 g |
| Fits | Standard cup holders and bag pockets |
| Use | Hot and cold brews: hot tea, cold brew, fruit and mint water |
| Sleeve | Neoprene, plain black, with carry loop |
| In the box | Bottle, 2-in-1 steel infuser, bamboo lid, neoprene sleeve, gift tube |
| Care | Hand wash the bottle and infuser; wipe the bamboo lid and let it dry, don't soak it |
| Warranty | 1-year warranty + 10-day free trial |
| Country of Origin | China |
| Imported & Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
How do you clean and care for it?
Hand-wash the bottle and the infuser in warm, soapy water, and wipe the bamboo lid dry.
- Wash the bottle and the infuser in warm, soapy water. Use a bottle brush for the base.
- Rinse the infuser mesh well so no leaves stay stuck.
- Wipe the bamboo lid with a damp cloth and let it dry. Don't soak it.
- It's glass, so treat it like glass. Keep the sleeve on when you're out, and carry it upright with the lid screwed on snug.
Why buy from InstaCuppa?
InstaCuppa has served Indian homes since 2016, and more than 5 lakh customers have bought from us. This glass tea infuser bottle comes with a 1-year warranty and a 10-day free trial. Have a question before you buy? Open the FAQs tab on this page, or message us on WhatsApp at 7330966937.
Guides & Articles
Learn more from our expert guides:
📚 Helpful Guides
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Glass Tea Infuser Bottle, 450 ml |
| Brand | InstaCuppa |
| Capacity | 450 ml |
| Material | Double-wall borosilicate glass, BPA-free |
| Infuser | Stainless steel, 2-in-1 (deep mesh cup + short top strainer), removable |
| Lid | Natural bamboo |
| Height | 22 cm |
| Weight | 352 g |
| Fits | Standard cup holders and bag pockets |
| Use | Hot and cold brews: hot tea, cold brew, fruit and mint water |
| Sleeve | Neoprene, plain black, with carry loop |
| In the box | Bottle, 2-in-1 steel infuser, bamboo lid, neoprene sleeve, gift tube |
| Care | Hand wash the bottle and infuser; wipe the bamboo lid and let it dry, don't soak it |
| Warranty | 1-year warranty + 10-day free trial |
| Country of Origin | China |
| Imported & Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
Here’s all you need to know
Wash every part in warm, soapy water before your first brew. Add a teaspoon or two of loose tea to the steel mesh cup, clip the top strainer on and lower the infuser into the neck. Let very hot water cool slightly first, rather than pouring boiling water straight in. Screw on the bamboo lid and let it steep for about 3–5 minutes, to taste. When the colour looks right, lift the infuser out so your tea doesn't turn bitter.
It has two stainless steel parts. The deep mesh cup holds loose tea leaves, and the short top strainer clips on top. A folding wire handle lets you lift the whole infuser out. The short top strainer also works on its own, seated in the neck, for fruit and mint water.
Yes. For cold brew, add tea leaves to the infuser, fill the bottle with cold water and leave it in the fridge overnight, or until it tastes right to you. For fruit water, drop cut fruit, mint or cucumber into the bottle, fill it with water and seat the short top strainer in the neck on its own: it keeps the fruit bits out of your sip. You can also take the infuser out and use it as a plain glass bottle.
No, and we'd rather tell you now. It's a double-wall glass bottle, not a vacuum flask. The double wall makes it comfortable to hold with hot tea inside. If you want tea that is still hot at the end of the day, a steel vacuum flask is the better choice. This bottle is for brewing fresh tea and drinking it from glass.
It holds 450 ml, stands 22 cm tall and weighs 352 g. It fits standard cup holders and bag pockets, so it's easy to take to work or out for the day.
The bottle is double-wall borosilicate glass and is BPA-free. The removable 2-in-1 infuser is stainless steel, the lid is natural bamboo and the sleeve is neoprene. Glass holds no taste or smell, so your tea tastes like tea.
It's real glass, so give it the care you'd give any glass. The neoprene sleeve helps with everyday handling and grip, so keep it on when you're out. Avoid drops and knocks, and let very hot water cool slightly before you pour it in.
Hand-wash the bottle and the infuser in warm, soapy water, with a bottle brush for the base. Rinse the infuser mesh well so no leaves stay stuck. Wipe the bamboo lid with a damp cloth and let it dry fully. Don't soak the lid or put it in the dishwasher. For tea stains, a soak in warm water with a spoonful of baking soda usually lifts them. Our step-by-step cleaning guide is in the Videos & Guides tab.
Yes. Screw the bamboo lid on snug, keep the sleeve on and carry it upright in a bag pocket or a cup holder. Leave a little space at the top when you fill it.
You get the 450 ml glass bottle, the 2-in-1 stainless steel infuser, the natural bamboo lid, the neoprene sleeve and a gift tube, so it's ready to give.
The bottle is made in China, and imported and marketed in India by InstaCuppa Services Private Limited, Tirupati. InstaCuppa has served Indian homes since 2016.
You get a 10-day free trial from the day you receive it. If you're not happy, we arrange a free return pickup from your address and process your refund within 5–7 business days of pickup. The bottle also has a 1-year warranty against manufacturing defects, including parts that arrive broken. Accidental drops and breakage after delivery aren't covered. Delivery takes 5 to 7 working days, and shipping is free across India.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
China
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in China and imported & marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
Product Details
1-year warranty · 10-day free trial
The InstaCuppa Glass Tea Infuser Bottle is a 450 ml double-wall borosilicate glass bottle with a removable 2-in-1 stainless steel infuser, so you can brew loose-leaf tea and drink it straight from glass. Add leaves to the infuser, pour in your water, and lift the infuser out when the tea tastes right to you.
It has a natural bamboo lid and a black neoprene sleeve, stands 22 cm tall and weighs 352 g. It fits standard cup holders and bag pockets, and it comes in a gift tube.
Why choose this glass tea infuser bottle?
Glass holds no taste and no smell, so your tea tastes like tea, with no plastic in the way of it. You brew, carry and drink from the same bottle.
- Double-wall borosilicate glass: comfortable to hold with a hot brew inside, and you can watch the leaves open and the colour deepen. BPA-free.
- Brew it your strength: lift the infuser out when the colour looks right, so the tea doesn't keep stewing and turn bitter.
- 2-in-1 steel infuser: a deep mesh cup for loose leaves, plus a short top strainer that also works on its own.
- Natural bamboo lid: a simple flat lid that screws on.
- Neoprene sleeve: a better grip for everyday handling, with a loop to carry it.
- Fits your day: 450 ml, 22 cm tall, fits standard cup holders and bag pockets.
Who is it for?
This tea infuser bottle is for people who drink loose-leaf tea and want to brew it fresh, wherever they are.
- At your desk: brew green, black or herbal tea at work, without a teapot or tea bags.
- On the commute: carry it upright in a bag pocket or a cup holder, sleeve on.
- Cold brew and fruit water fans: brew overnight in the fridge, or flavour water with fruit and mint.
- The tea lover in your life: it comes in a gift tube, ready to give.
How does the 2-in-1 infuser work?
The infuser has two steel parts that fit together. It hangs in the top third of the bottle, and you lift it out by its wire handle.
- Deep mesh cup: holds the loose tea leaves while they brew.
- Short top strainer: clips on top of the mesh cup. Used on its own, it sits in the neck and keeps fruit and leaf bits out of your sip.
- Wire handle: folds up so you can lift the whole infuser out when the tea is ready.
How do you brew hot tea, cold brew and fruit water?
Brew hot tea with a teaspoon or two of leaves and hot water, then lift the infuser out after about 3 to 5 minutes, or when it tastes right to you.
Hot tea
- Leaves in: add a teaspoon or two of loose tea to the mesh cup.
- Clip and drop: clip the top strainer on and lower the infuser into the neck.
- Water in: let very hot water cool slightly first, rather than pouring boiling water straight in. Screw on the bamboo lid.
- Lift it out: after about 3 to 5 minutes, or when the colour looks right, lift the infuser out.
Cold brew
Add leaves to the infuser, fill the bottle with cold water and leave it in the fridge overnight. In the morning, lift the infuser out and pour the tea over ice.
Fruit and mint water
Drop cut fruit, mint or cucumber into the bottle and fill it with water. Seat the short top strainer in the neck on its own: it keeps the fruit bits out of your sip.
Is this glass tea infuser bottle a flask?
No, and we'd rather tell you now. This is a double-wall glass bottle, not a vacuum flask. The double wall keeps the outside comfortable to hold with hot tea inside, but it does not hold heat the way a steel vacuum flask does. It is a brewer, not a flask: made for tea you brew fresh and drink while it's good.
What's in the box?
You get everything you need to brew, carry and gift it.
- 450 ml double-wall glass bottle
- 2-in-1 stainless steel infuser (mesh cup and top strainer)
- Natural bamboo lid
- Neoprene sleeve with carry loop
- Gift tube
What are the specifications?
The InstaCuppa Glass Tea Infuser Bottle holds 450 ml, is made of double-wall borosilicate glass, stands 22 cm tall and weighs 352 g. The same details are in the Specs tab.
| Feature | Detail |
|---|---|
| Product | InstaCuppa Glass Tea Infuser Bottle, 450 ml |
| Brand | InstaCuppa |
| Capacity | 450 ml |
| Material | Double-wall borosilicate glass, BPA-free |
| Infuser | Stainless steel, 2-in-1 (deep mesh cup + short top strainer), removable |
| Lid | Natural bamboo |
| Height | 22 cm |
| Weight | 352 g |
| Fits | Standard cup holders and bag pockets |
| Use | Hot and cold brews: hot tea, cold brew, fruit and mint water |
| Sleeve | Neoprene, plain black, with carry loop |
| In the box | Bottle, 2-in-1 steel infuser, bamboo lid, neoprene sleeve, gift tube |
| Care | Hand wash the bottle and infuser; wipe the bamboo lid and let it dry, don't soak it |
| Warranty | 1-year warranty + 10-day free trial |
| Country of Origin | China |
| Imported & Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
How do you clean and care for it?
Hand-wash the bottle and the infuser in warm, soapy water, and wipe the bamboo lid dry.
- Wash the bottle and the infuser in warm, soapy water. Use a bottle brush for the base.
- Rinse the infuser mesh well so no leaves stay stuck.
- Wipe the bamboo lid with a damp cloth and let it dry. Don't soak it.
- It's glass, so treat it like glass. Keep the sleeve on when you're out, and carry it upright with the lid screwed on snug.
Why buy from InstaCuppa?
InstaCuppa has served Indian homes since 2016, and more than 5 lakh customers have bought from us. This glass tea infuser bottle comes with a 1-year warranty and a 10-day free trial. Have a question before you buy? Open the FAQs tab on this page, or message us on WhatsApp at 7330966937.
Videos & Guides
Guides & Articles
Learn more from our expert guides:
📚 Helpful Guides
Specs
Product specifications and technical details for this InstaCuppa product.
| Product | InstaCuppa Glass Tea Infuser Bottle, 450 ml |
| Brand | InstaCuppa |
| Capacity | 450 ml |
| Material | Double-wall borosilicate glass, BPA-free |
| Infuser | Stainless steel, 2-in-1 (deep mesh cup + short top strainer), removable |
| Lid | Natural bamboo |
| Height | 22 cm |
| Weight | 352 g |
| Fits | Standard cup holders and bag pockets |
| Use | Hot and cold brews: hot tea, cold brew, fruit and mint water |
| Sleeve | Neoprene, plain black, with carry loop |
| In the box | Bottle, 2-in-1 steel infuser, bamboo lid, neoprene sleeve, gift tube |
| Care | Hand wash the bottle and infuser; wipe the bamboo lid and let it dry, don't soak it |
| Warranty | 1-year warranty + 10-day free trial |
| Country of Origin | China |
| Imported & Marketed By | InstaCuppa Services Private Limited 10/29, Nalanda Nagar, Tirupati, Andhra Pradesh - 517502, India |
| Customer Care | WhatsApp: 7330966937 Email: support@instacuppastore.com |
FAQs
Here’s all you need to know
Wash every part in warm, soapy water before your first brew. Add a teaspoon or two of loose tea to the steel mesh cup, clip the top strainer on and lower the infuser into the neck. Let very hot water cool slightly first, rather than pouring boiling water straight in. Screw on the bamboo lid and let it steep for about 3–5 minutes, to taste. When the colour looks right, lift the infuser out so your tea doesn't turn bitter.
It has two stainless steel parts. The deep mesh cup holds loose tea leaves, and the short top strainer clips on top. A folding wire handle lets you lift the whole infuser out. The short top strainer also works on its own, seated in the neck, for fruit and mint water.
Yes. For cold brew, add tea leaves to the infuser, fill the bottle with cold water and leave it in the fridge overnight, or until it tastes right to you. For fruit water, drop cut fruit, mint or cucumber into the bottle, fill it with water and seat the short top strainer in the neck on its own: it keeps the fruit bits out of your sip. You can also take the infuser out and use it as a plain glass bottle.
No, and we'd rather tell you now. It's a double-wall glass bottle, not a vacuum flask. The double wall makes it comfortable to hold with hot tea inside. If you want tea that is still hot at the end of the day, a steel vacuum flask is the better choice. This bottle is for brewing fresh tea and drinking it from glass.
It holds 450 ml, stands 22 cm tall and weighs 352 g. It fits standard cup holders and bag pockets, so it's easy to take to work or out for the day.
The bottle is double-wall borosilicate glass and is BPA-free. The removable 2-in-1 infuser is stainless steel, the lid is natural bamboo and the sleeve is neoprene. Glass holds no taste or smell, so your tea tastes like tea.
It's real glass, so give it the care you'd give any glass. The neoprene sleeve helps with everyday handling and grip, so keep it on when you're out. Avoid drops and knocks, and let very hot water cool slightly before you pour it in.
Hand-wash the bottle and the infuser in warm, soapy water, with a bottle brush for the base. Rinse the infuser mesh well so no leaves stay stuck. Wipe the bamboo lid with a damp cloth and let it dry fully. Don't soak the lid or put it in the dishwasher. For tea stains, a soak in warm water with a spoonful of baking soda usually lifts them. Our step-by-step cleaning guide is in the Videos & Guides tab.
Yes. Screw the bamboo lid on snug, keep the sleeve on and carry it upright in a bag pocket or a cup holder. Leave a little space at the top when you fill it.
You get the 450 ml glass bottle, the 2-in-1 stainless steel infuser, the natural bamboo lid, the neoprene sleeve and a gift tube, so it's ready to give.
The bottle is made in China, and imported and marketed in India by InstaCuppa Services Private Limited, Tirupati. InstaCuppa has served Indian homes since 2016.
You get a 10-day free trial from the day you receive it. If you're not happy, we arrange a free return pickup from your address and process your refund within 5–7 business days of pickup. The bottle also has a 1-year warranty against manufacturing defects, including parts that arrive broken. Accidental drops and breakage after delivery aren't covered. Delivery takes 5 to 7 working days, and shipping is free across India.
5 to 7 working days.
Yes. All InstaCuppa products come with 1 Year Warranty. For more details please check the Warranty section.
No.
No. Please check the “Warranty” Section For More Details.
Please check the “Videos” tab.
China
Warranty
Every InstaCuppa product comes with a 10-day free trial and 1-year warranty. Below are the details on what's covered, how to claim warranty, resolution timelines, and more.
⚡ Quick Summary
- 10-day free trial — return for any reason, free pickup from your address
- 1-year warranty — covers manufacturing defects
- Hassle-free returns and replacements
- Warranty starts automatically from your purchase date — no registration needed
✅ What's Covered
- Manufacturing defects in materials or workmanship
- Motor failures and battery issues (for electric products)
- Broken or mis-assembled parts on arrival
- Product not functioning as advertised
Coverage includes free replacement or full refund.
❌ What's NOT Covered
- Accidental drops, breakage, or physical damage
- Water damage to electronic components (e.g., dropping in water)
- Damage from misuse or unintended use
- Normal wear and tear on consumable parts (gaskets, seals, brushes)
- Issues caused by unauthorized repairs or modifications
- Loss or theft after delivery
🔄 10-Day Free Trial — How It Works
- All products come with a 10-day free trial from the day you receive them
- Don't like it for any reason? Just contact us — no questions asked
- Free return pickup arranged from your doorstep (zero cost to you)
- Repack the item, hand it to our courier — that's it
- Refund processed within 5-7 business days of pickup
🛡️ 1-Year Warranty — How to Claim
Step 1: Take a few photos showing the product and the defect.
Step 2: Locate your order ID (from email or your account).
Step 3: Contact our support team via WhatsApp, email, or our website.
Step 4: Our team will respond within 24 hours and arrange replacement.
- Replacement product (free)
- Return pickup from your address (free)
- One-side courier fee for shipping the replacement TO you (case-to-case basis — we'll let you know in advance)
⏱ Resolution Timeline
Most warranty claims are resolved within 7 to 10 days end-to-end — this includes pickup from your location, inspection and fix at our service center, and shipping the product back to you.
For customers in far-off locations like northern or eastern India, it may take up to 14 days due to courier transit times. We'll keep you updated throughout the process and share a tracking ID once the product is dispatched back to you.
⚖️ Replacement vs Repair vs Refund
- Most warranty claims are resolved with a free replacement unit
- In some cases, we may offer repair or partial refund
- If we can't resolve the issue, you get a full refund
You always have the final say in choosing what works best for you.
🔧 Spare Parts Available
For wear-and-tear parts like French press carafes, blender bottles, gaskets, frother whisks, and motor parts — you don't need to buy a whole new product. We sell genuine spare parts directly on our website.
👉 Browse spare parts and replace only what you need.
📞 Need Help? Contact Our Support Team
Have a question or need to raise a warranty claim?
👉 Contact us here — fill out the form and we'll get back to you within 24 hours.
Or reach us directly:
- WhatsApp: 7330966937 (messages only)
- Email: support@instacuppastore.com
- Hours: Monday–Saturday, 9:30 AM – 6:00 PM IST
🌍 Product Origin & Marketing
InstaCuppa products are manufactured in China and imported & marketed by:
InstaCuppa Services Private Limited
10/29, Nalanda Nagar, S.V.U Post
Tirupati, Andhra Pradesh - 517502, India
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